Click on “Learn more about this agency“ button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at Duties WHAT IS THE SMALL BUSINESS/SELF EMPLOYED (SB/SE)DIVISION?

Vacancies will be filled in the following specialty areas: Small Business Self Employed Operations Support, Operations Support, Human Capital The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Formulates nationwide educational policy and innovative technology enabled learning programs, implements nationwide strategic programs and initiatives, and conducts research and development regarding emerging educational trends and developments for service-wide application for the Business Division. Analyzes strategic business objectives of the division and recommends, formulates, and implements education policy and standards to meet long and short-range strategic business goals. Analysis includes impact on customers, other programs, support requirements, risk factors, costs, and available alternatives. Serves as a consultant to executives and senior managers on nationwide strategic educational program needs that address human resource management issues affecting the accomplishment of strategic goals and objectives.

Conditions of Employment STANDARD POSITION DESCRIPTIONS (SPD): PD99348 Visit the IRS to access the position descriptions.

Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management. A 1-year probationary period is required (unless already completed). Obtain and use a government-issued charge card for business-related travel.

Federal experience is not required. The experience may have been gained in the public sector, private sector or One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement: BASIC

All GRADES: A degree that included or was supplemented by at least 24 semester hours appropriate to the work of the position to be filled. The course work must have included study in at least four of the following five areas: 1.

Study of learning theories as they relate to the systematic design, development, and validation of instructional material. 2.

Study of the principles and techniques used in designing training programs, developing design strategy and models, and applying design methods to the improvement of instructional effectiveness. 3.

Study of the techniques for evaluating the effectiveness of instructional/educational programs, including developing written and performance tests and survey instruments, and determining reliability and validity of education instruments. 4.

Study of the techniques appropriate for developing training materials, including identifying learner characteristics, specifying objectives, applying training strategy, validating training materials, and evaluating training. 5.

Study of the application of computers in education and training, including selecting appropriate computer software. AND SPECIALIZED EXPERIENCE GRADE-13: In addition to the basic requirements, you must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service.

Experience that demonstrates knowledge of adult learning theories, practices, and techniques by performing reviews on education and training programs and assisting in recommending changes to improve the quality of programs or to keep them current. Experience with instructional strategies and methodologies for E-Learning/Learning Technology by planning and developing technology-based learning programs including course design and development, performing job analysis to determine the nature of the problem, research projects, and measures of internal and/or external customer satisfaction. Experience with learning solutions which includes the use of technology (e.g., Articulate, Captivate, or equivalent) to develop a wide range of training, performance support, and knowledge programs by developing system components including face to face, on-line help, and/or computer-based training. Experience developing questionnaires for collection that uses the data for constructing tests, to evaluate the results, and to use these findings to plan for and address new and/or modify existing programs. Experience assisting a senior team member on advising management on impact and preparing recommendations and verbal/ written communication skills sufficient to provide authoritative advice and assistance on difficult training and/or developmental course design improvements. improvements. For more information on qualifications please refer to .How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a “not qualified“ determination.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):Creative ThinkingEducation and DevelopmentMultimedia TechnologiesProject ManagementTechnical Competence Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. Candidates, if required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring practices), will be interviewed in quality group order. We will not reimburse costs related to the interview such as travel to and from the interview site. Veterans' preference is applied after applicants are assessed. Qualified preference eligibiles who have a compensable service-connected disability of 10 percent or more (CPS, CP) are placed at the top of the highest category on the referral list (except for scientific or professional positions at the GS-9 level or higher). Remaining preference eligibles are placed above non-preference eligibles within their assigned category. If you are a displaced or surplus Federal employee (eligible for the , you must receive a score of Highly Qualified or better to be rated as well qualified to receive special selection priority. Required Documents The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English. Resume - Your resume MUST contain dates of employment (i.e., month/year to month/year or to present). To ensure you receive full credit for relevant experience, include the hours worked per week. We recommend that your resume not exceed 5 pages, only the first 5 pages will be reviewed to determine your eligibility/qualifications. If including Federal service experience, provide pay plan, series and grade, i.e. GS-0301-09. Your resume must NOT include photographs, inappropriate content, or personal information such as age, gender, religion, social security number. If your resume does not contain the required information specified, or contains prohibited information as listed above, your application will be determined incomplete, and you will not receive consideration for this position. ( are optional.) Please view Online Application - Questionnaire Education - See Education Section above Registration/License (if applicable) - active, current registration/license Veterans' Preference (if applicable) - You MUST submit a copy of your DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. If you are serving under active duty, provide certification from the Armed Forces that you will be discharged or released within 120 days from the date of certification. The certification must indicate your dates of service, rank and that you will be separated under honorable conditions. Submit an , along with the required documentation listed on the back of the form if you are a 10-point preference eligible. For more information on veterans' preference view Career Transition Assistance Plan (CTAP) (if applicable) - You MUST submit the required documentation as outlined at: If you are an IRS CTAP eligible, you can apply for jobs within and outside the commuting area. If you are a Treasury CTAP eligible can apply for jobs within the commuting area. Interagency Career Transition Assistance Plan (ICTAP) (if applicable) - If you are a displaced or surplus Federal employee, click for eligibility and a detailed list of required documents. High School Diploma (or equivalent) - If you are 16 or 17 years of age, you MUST submit documentation of graduation from high school (or equivalent); OR completion of a formal vocational training program; OR statement from school authorities agreeing with your decision to pursue employment rather than continuing your education. Please note that if you do not provide all required information, as specified in this announcement, your application will be determined incomplete, and you will not be considered for this position (or may not receive the special consideration for which you may be eligible). PDN-98b4ad52-220a-4c65-9e8d-d9f7a47e5934

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