GENERAL SUMMARY:

Under general supervision, performs routine and complex analytic procedures on blood and/or other body fluids or specimens, involving manual techniques or the use of laboratory instruments and information systems.

PRINCIPLE DUTIES AND RESPONSIBILITIES:

• Performs routine and complex biological, chemical, cytological, hematological, histologic, immunological, microscopic, and/or bacteriological tests procedures on laboratory specimens, using manual or automated techniques and information systems, for the purpose of diagnosing, preventing, or treatment of disease.

• The Medical Technologist is qualified to perform all duties of the Medical Technologist job, and in a given job situation may or may not perform all of the duties; actual duties will pertain to the specific Medical Technologist position.

• Applies knowledge, training, and independent clinical judgment to take action and/or develop solutions.

• Collaborates with leadership staff to improve processes and resolve problems, including: Evaluating instrument performance and quality control results to ensure the accuracy and reliability of all analytic data prior to release; Correlating results with other lab data and/or disease states; Identification of technical, instrument, pharmacologic and/or physiologic causes of unexpected test results.

• Performs calibration, preventive maintenance, quality control, and troubleshooting of laboratory equipment, instruments and/or laboratory information systems.

• Following successful completion of competency testing may perform processing, testing, and reporting without direct supervision.

• Complies with established departmental and institutional policies and procedures, including compliance, quality assessment and improvement, safety, environmental, and infection control. Maintains confidentiality of patient information.

• Participates in various quality assessment and improvement activities including, proficiency testing, gathering data for quality assurance monitors, developing and adhering to safe work practices, participating in quality improvement committees, and successfully completes regular competency assessments.

• Maintains the laboratory and procedures in inspection ready condition.

• Communicates with internal and external customers, including nurses, physicians and other health care workers concerning laboratory results, procedures, technology, and related issues.

• Provides direction and guidance for questions and/or problems referred by medical laboratory technicians or other staff.

• Assists in the development and/or designing of new test procedures and/or methodologies.

• Participates in the evaluation, correlation, and introduction of new instruments or procedures.

• Helps validate new laboratory information system software.

• Prepares and maintains documentation as needed.

• Participates in the instruction (theory and practice) of laboratory science to students, residents and new employees.

• Attends, participates in, and presents department continuing education and in-service programs.

• May perform phlebotomy or other related duties as assigned or requested.

EDUCATION/EXPERIENCE REQUIRED:

• High schoolgraduate or equivalent required.

• Ability to follow written and verbal instructions and demonstrate exceptional customer service skills is required.

• A minimum of six months experience in phlebotomy is required. New employees must successfully complete competency evaluation and demonstrate safety and proficiency with all patient ages who are likely to present for service.

• For assignments requiring travel off-site, candidates must possess and maintain a valid Michigan motor vehicle license and reliable transportation with insurance.

• Experience in a hospital or clinic laboratory is preferred.

• Familiarity with medical terminology preferred.

• Must meet or exceed core customer service responsibilities, standards, and behaviors as outlined in the HFHS Customer Service policy as summarized below:

• Communication

• Ownership

• Understanding

• Motivation

• Sensitivity

• Excellence

• Teamwork

• Respect

• Must practice the customer service skills as provided through ongoing training and in-services. 9. Must possess the following personal qualities:

• Be self-directed;

• Be flexible and committed to the team concept;

• Demonstrate teamwork, initiative, and willingness to learn;

• Possess interpersonal skills and communication skills;

• Be willing to instruct others; and

• Be open to new learning experiences.

PHYSICAL DEMANDS/WORKING CONDITIONS:

Regularly exposed to infection from disease-bearing specimens, organs and tissues. Occasional exposure to radiation hazards. Exposures to odorous and/or toxic chemicals and specimens. Must be capable of standing and walking for prolonged periods to perform work duties. Must be able to perform computer order entry in an accurate manner according to peer based performance standards of productivity.

Additional Details

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

Overview Under the leadership of President and CEO Robert G. Riney, Henry Ford Health is a $6 billion integrated health system comprised of six hospitals, a health plan, and 250+ sites including medical centers, walk-in and urgent care clinics, pharmacy, eye care facilities and other healthcare retail. Established in 1915 by auto industry pioneer Henry Ford, the health system now has 32,000 employees and remains home to the 1,900-member Henry Ford Medical Group, one of the nation’s oldest physician groups. An additional 2,200 physicians are also affiliated with the health system through the Henry Ford Physician Network. Henry Ford is also one of the region’s major academic medical centers, receiving between $90-$100 million in annual research funding and remaining Michigan’s fourth largest NIH-funded institution. Also an active participant in medical education and training, the health system has trained nearly 40% of physicians currently practicing in the state and also provides education and training for other health professionals including nurses, pharmacists, radiology and respiratory technicians. visitHenryFord.com. Benefits Whether it's offering a new medical option, helping you make healthier lifestyle choices or making the employee enrollment selection experience easier, it's all about choice. Henry Ford Health has a new approach for its employee benefits program - My Choice Rewards. My Choice Rewards is a program as diverse as the people it serves. There are dozens of options for all of our employees including compensation, benefits, work/life balance and learning - options that enhance your career and add value to your personal life. As an employee you are provided access to Retirement Programs, an Employee Assistance Program (Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness, and a whole host of other benefits and services. Employee's classified as contingent status are not eligible for benefits. Equal Employment Opportunity/Affirmative Action Employer Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.