Nurse Navigator, Structural & Congenital Heart Program

HMH PHYSICIAN SERVICES, INC. Hackensack Requisition #2023-127463 ShiftDay StatusFull Time with Benefits Weekend WorkNo Weekends Required HolidaysNo Holidays Required On CallNo On-Call Required Shift Hours8:30 a.m. - 5:00 p.m. Address20 Prospect Avenue, Hackensack, 07601

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Overview

How haveYOUimpacted someone's life today? AtHackensack Meridian Healthour teams are focused on changing the lives of our patients by providing the highest level of care each and every day. From our hospitals, rehab centers and occupational health teams to our long-term care centers and at-home care capabilities, our complete spectrum of services will allow you to apply your skills in multiple settings while building your career, all within New Jersey's premier healthcare system.

TheNurse Navigator, Structural & Congenital Heart Program, is an advocate, educator, and facilitator of care for the Structural and Congenital Heart patient and their family, throughout the continuum of care, form point of initial consultation, through preoperative preparation, admission, hospital stay, and postoperative evaluation.

Responsibilities

A day in the life of aNurse Navigator, Structural & Congenital Heart Programat Hackensack Meridian Health includes:

• Provides competent clinical care to patients during office visits.

• Provides education and educational resources to patients and their families in an effort to provide optimal procedural outcomes.

• Ensures materials, lab reports, diagnostic studies are available for APN/MD review for each patient visit and those applicable for postoperative visits, prior to the patient¿s appointment.

• Able to assess data/results available for patients (CT scans, TTE, TEE, PFTs, stress tests, cardiac catheterizations), identifying issues of concern that may impact forward progression in patient¿s workup, and notify the APN/MD in a timely manner when applicable.

• Assesses data and records obtained regarding patients and able to identify if a next available appointment is not sufficiently timely. Able to investigate alternative options with the APN/MD and arrange for a more appropriate, urgent schedule as needed.

• Monitors documentation in the medical record to ensure patient outcomes are achieved and maintained based on established standards of care.

• When appropriate, works with investigators and clinical research team members to identify potential patients who may be qualified for a research study/clinical trial.

• Participates in evaluation of the patient¿s progress towards surgical clearance and updates the APN/MD as needed.

• Interact with office front end staff, ancillary staff, and monitors the triage of patient phone calls and concerns, ensuring pertinent, urgent, and emergent issues are brought to the attention of the APN/MD.

• Monitors results from implantable hemodynamic monitors (ie CardioMems) and consult APN/MD regarding alterations in medical therapy as it relates to these results. This will be in conjunction with the HUMC Advanced Heart Failure Program.

• Access, and respond when appropriate, to Epic inbox messages (personal Epic inbox, as well as shared inboxes from other key team members when applicable). This includes staff messages and potentially direct messages from patients.

• Facilitates the review of preadmission testing results by the APN/MD in a timely manner prior to surgery.

• Participates in patient calls to review preadmission testing results, provide preoperative education, medication instructions, and accurate documentation of all interactions.

• Maintains and updates pertinent clinical data items in the Structural and Congenital Heart Program shared Google drive, under the direction of the APNs.

• Serves as a mentor and clinical resource to ancillary staff in the outpatient setting.

• Provides exceptional customer service and practices service recovery when needed, to ensure safe, quality patient care.

• Provides postoperative phone calls to discharged patients with 48 hours of discharge from the hospital, in an effort to reduce adverse events, ER evaluations, readmissions, and ensure proper and timely postoperative follow up. Communicates any abnormal findings and concerns to the APN/MD in a timely manner.

• Participates in/attends unit, departmental, hospital meetings, committees, councils, task forces, and multidisciplinary rounds, as needed.

• Other duties and/or projects as assigned.

• Adheres to HMH Organizational competencies and standards of behavior.

Qualifications

Education, Knowledge, Skills and Abilities Required:

• Graduate of a NLN/AACN accredited program in nursing.

• RN with at least 5 years of clinical experience in a relevant clinical specialty.

• Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms.

• Strong organizational, time management, critical thinking RN skills.

• Ability to work independently and exercise sound judgment in interactions with physicians, APNs, patients, and their families

• Excellent written and verbal communication skills.

Education, Knowledge, Skills and Abilities Preferred:

• Outpatient experience

Licenses and Certifications Required:

• AHA Basic Health Care Life Support HCP Certification.

• NJ State Professional Registered Nurse License.

Licenses and Certifications Preferred:

• Nurse Navigator Certification.

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!

Our Network

Hackensack MeridianHealth(HMH) is a Mandatory COVID-19 and Influenza Vaccination Facility

As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.

Apply ([ Link removed ] - Click here to apply to Nurse Navigator, Structural & Congenital Heart Program

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