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Customer Service Agent - Janesville, Wisconsin at HotFoot Recruiters

Customer Service Agent - Janesville, Wisconsin

HotFoot Recruiters Janesville, WI (Onsite) Full-Time
HotFoot Recruiters has partnered with a  global industrial supply company  in need of  Direct Hire Customer Experience Representatives  in the Janesville, Wisconsin area.

Position: Hybrid-Customer Experience Specialist

Schedule:  Full-time, direct hire

Location:  Janesville, WI (partially remote training, returning to hybrid environment)

Compensation:  $16.75 per hour plus three guaranteed paid increases to reach $17.95 per hour in your first year

Skills & Qualifications:

Customer service experience in a call center environment

Experience fielding a high volume of inbound calls preferred

Technically savvy (Dual monitors, MS Office, CRM Software)

Experience using CRM software is a plus

Strong verbal communication

Must have great attention to detail for order/data entry

Must be able to commute to Janesville, WI


18 Days PTO **Accrued annually, and prorated based on start date

401K w/ company contribution

Tuition reimbursement (probationary period must be fulfilled)

Medical, Dental, Vision plans for employee and family (partially paid by company)

On-site cafeterias, game room, private workspace, newest tech resources, among many other Grainger workplace amenities.

The company is an equal opportunity employer and will consider application without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Recommended Skills

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  • Attentive
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