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Customer Service Agent - Janesville, Wisconsin
HotFoot Recruiters
Janesville, WI (Onsite)
Full-Time
HotFoot Recruiters has partnered with a global industrial supply company in need of Direct Hire Customer Experience Representatives in the Janesville, Wisconsin area.
Position: Hybrid-Customer Experience Specialist
Schedule: Full-time, direct hire
Location: Janesville, WI (partially remote training, returning to hybrid environment)
Compensation: $16.75 per hour plus three guaranteed paid increases to reach $17.95 per hour in your first year
Skills & Qualifications:
Customer service experience in a call center environment
Experience fielding a high volume of inbound calls preferred
Technically savvy (Dual monitors, MS Office, CRM Software)
Experience using CRM software is a plus
Strong verbal communication
Must have great attention to detail for order/data entry
Must be able to commute to Janesville, WI
Benefits:
18 Days PTO **Accrued annually, and prorated based on start date
401K w/ company contribution
Tuition reimbursement (probationary period must be fulfilled)
Medical, Dental, Vision plans for employee and family (partially paid by company)
On-site cafeterias, game room, private workspace, newest tech resources, among many other Grainger workplace amenities.
The company is an equal opportunity employer and will consider application without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Position: Hybrid-Customer Experience Specialist
Schedule: Full-time, direct hire
Location: Janesville, WI (partially remote training, returning to hybrid environment)
Compensation: $16.75 per hour plus three guaranteed paid increases to reach $17.95 per hour in your first year
Skills & Qualifications:
Customer service experience in a call center environment
Experience fielding a high volume of inbound calls preferred
Technically savvy (Dual monitors, MS Office, CRM Software)
Experience using CRM software is a plus
Strong verbal communication
Must have great attention to detail for order/data entry
Must be able to commute to Janesville, WI
Benefits:
18 Days PTO **Accrued annually, and prorated based on start date
401K w/ company contribution
Tuition reimbursement (probationary period must be fulfilled)
Medical, Dental, Vision plans for employee and family (partially paid by company)
On-site cafeterias, game room, private workspace, newest tech resources, among many other Grainger workplace amenities.
The company is an equal opportunity employer and will consider application without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Recommended Skills
- Customer Service
- Operate Cash Register
- Retention Management
- Promote Customer Loyalty Plan
- Clerical Works
- Attentive
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Job ID: CCBBD9676A2A63395B272331C2C
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