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APS Senior Consultant (TS/SCI) at GavinHeath

APS Senior Consultant (TS/SCI)

GavinHeath Fairfax, VA (Onsite) Full-Time
Client Senior Consultant (TS/SCI)

GavinHeath is partnering with a client in Fairfax, VA looking to add an Avaya Professional Services (Client) Senior Consultant to their team. The role is a Direct Hire position.

Responsibilities :
  • Overall responsibility of developing testing strategy and plans with our client, cross-service teams and third-party partners.
  • Requires a deep understanding and extensive experience with Avaya architecture, design, implementation and testing in support of architecture designs to be consumed for global deployments.
  • It's a constantly evolving field, and the job requires someone who can stay on top of the latest trends and technologies.
  • Experience working with Avaya CM implementation and service-related work
  • Experience working in the support field and direct customer interactions
  • Strong technical knowledge and experience with Avaya's product portfolio
  • Technical working knowledge and experience with Communication Manager, Session and System Manager
  • Technical working knowledge and experience with Session Initiation Protocol
  • Knowledge and experience with Avaya's Contact Center portfolio
Qualifications :
  • Strong personal computer and business solution software skills in application administration, design and architecture
  • Strong analytical and problem-solving skills for design, coordination and testing of applications
  • Leadership skills to guide and mentor the work of less experienced personal
  • Good communication skills to communicate with customers, support personnel, and management
  • Ability to work in a team environment
  • High tolerance for stressful situations
  • Bachelor's degree or equivalent years of experience.
  • Professional certification/s required
  • Must also have at least 5 years of professional experience in the related field
GavinHeath is an equal opportunity employer. GavinHeath will extend equal opportunity to all individuals without regard to race, religion, color, sex (including pregnancy, sexual orientation and gender identity), national origin, disability, age, creed, ancestry, genetic information, or any other status protected under applicable federal, state, or local laws.

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