Department Summary DISH is a Fortune 200 company that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service – Sling TV – that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television. Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers. We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve, to join our team as we embark on the next chapter of our story. Opportunity is here. We are DISH. Job Duties and Responsibilities Insist on seeing the impact of your work every single day, across your team, your organization, and your customers Responsible for the overall strategy, planning, delivery, and support of a complex service or group of smaller services, ensuring services are delivering value to the customer and performant for the customer. Are collaborative and an effective communicator Want to be an integral part of an organization that values innovation, diversity and impact (we also know how to have a good time too!) Provide strong technical expertise in Business Availability, with a strong vision in Operational thinking throughout Dish Oversee the quality of the infrastructure and products throughout the entire Operation lifecycle Drive for continuous improvement in performance, scalability, extensibility, reliability, usability, and availability of the platform Leverage agile methodology concepts for quality, delivery, and continuous improvement Partner with business stakeholders, product managers, and other operational directors to create and maintain a supportable roadmap Coaching and career development for engineering managers and staff. Skills, Experience and Requirements 8+ years of experience in software operations 4+ years of experience leading one or more application or infrastructure teams BS or MS in Information Technology Management, Computer Engineering or related field preferred. Experience managing high-performing teams Experience with service-oriented architectures, applications, and services Experience operationally maintaining a customer facing web application An agile mindset (i.e. ship early, ship often, and iterate) History of designing, implementing, and operating large-scale systems to resolve complex business requirements. Experience managing 24x7 mission critical organizations. History of managing employees across multiple locations. Ability to build consensus and relationships among managers, partners, and employees. Excellent communications skills. Experience managing all aspects of 3rd party business relationships. #LI-CS6 #DICE Salary Range Compensation: $106,250.00/Year - $143,750.00/Year Benefits From versatile health perks to new career opportunities, check out our benefits on our careers website. Successful completion of a pre-employment screen, to include a drug test and criminal background check.