Center 2 (19050), United States of America, McLean, Virginia

Manager, Enterprise Services Risk

The Enterprise Services Risk Office mission is to make it easy for business teams to deliver innovative and well-managed products and services to our customers (and to have fun while doing it).  We are looking for critical thinkers who are ready to challenge conventional approaches in search of better ways to manage risk and partner in the challenge to create amazing experiences for our customers.

As a member of the ES Risk team, you will lead our core risk work (process risk management, control testing, regulation applicability, issue management, etc) for enterprise data platforms and products. You will be exposed to exciting new initiatives in Enterprise Product and Experience (EPX). And, partnering across teams, you will help create routines, deliver reporting, and improve processes that enable us to stay well-managed and evolve how we think about risk management.

You should consider this role if you’re someone who:
Loves to wear multiple hats and work with a wide variety of teams

Has a passion for supporting product teams creating amazing customer and developer experiences

Embraces risk management as an enabler, rather than a blocker to innovation

Is seen as a relationship builder who can build trust to make things happen

Enjoys functioning in a dynamic environment with changing conditions

Can manage multiple deliverables at the same time

Can create and improve our routines and reporting

Responsibilities:
Oversee our governance and reporting routines

Facilitate and support process and control testing and management activities (including audits and assessments)

Develop and maintain the core risk profile for the internal and external Data Exchange Platforms tower

Translate regulatory jargon and technically complex information into easily understandable language

Partner across risk teams, including Product, Tech, and Cyber, to evolve how we work as an organization

Build a reputation as a trusted advisor to the business

Be a champion of change

Communicate effectively at all levels

Navigate in gray space to proactively identify new risks as the business innovates

Basic Qualifications:
At least 5 years of experience in Risk Management, Risk Process,   Project Management   or Program Management

At least   3   years of experience supporting internal business clients

At least 1 year experience in compliance, regulatory, audit, legal or risk management function

Preferred Qualifications:
Ability to adapt to the changing circumstances of a fast-paced technology company

Experience with Chief of Staff or governance teams

Lean, Agile, Six Sigma, Business Process Management, or Project Management certification

Strong written and verbal communication skills

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the   Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).