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Information Security Technology Senior Analyst (AVP) at

Information Security Technology Senior Analyst (AVP)

New Castle, DE (Onsite) Full-Time

About Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

The Info Security Tech Sr Analyst is an intermediate level position responsible for leading efforts to prevent, monitor and respond to information/data breaches and cyber-attacks. The overall objective of this role is to ensure the execution of Information Security directives and activities in alignment with Citi's data security policy. This role will be responsible for Infrastructure Integrations. This will involve application Infrastructure setup from scratch and enhancing/upgrading the existing ones. This will require candidate to collaborate with various teams on every aspect of the application infrastructure like setting up various environments, security assessment, transition of Infrastructure and tools under global operating model, provide L3 support for day-to-day production issues, carry out root cause analysis/resolution for issues, supporting project transition within the Cyber Security & Networks department.


  • Setup applications from scratch in various environments like DEV, UAT, PROD as SME (Subject Matter Expert) and provide L3 support

  • Capacity, Performance and Stability reporting and Management

  • Innovate and bring process and technical enhancements

  • Lead initiative to develop/improve scripts and other programs for system monitoring and maintenance

  • Lead Infrastructure projects and Security assessment for the infrastructure associated the applications in scope

  • Leadership Skills to Document and do knowledge transfer to other team members

  • Work closely with the development team to ensure the operational requirements are met during the project transition

  • Continuously keep the Knowledge Share repository up to date

  • Strong interpersonal and communication skills

  • Strong analytical skills and attention to detail

  • Ability to work across all levels of the organization

  • Assist Security Incident Response Teams with incident investigations and aid in technical risk assessments

  • Coordinate with system development and infrastructure units to identify Information Security (IS) risks and the appropriate controls for development, day-to-day operation, and emerging technologies

  • Perform regular assessments based on changes in the threat landscape

  • Monitor vulnerability assessments and ethical hacks, ensuring that issues are addressed for the applications that they support

  • Provide information security support with related activities during systems development (e.g. authentication, encryption)

  • Identify and develop new and improved technical procedures and process control manuals

  • Identify significant IS threats and vulnerabilities

  • Assume informal/formal mentorship role within teams and assist with the coaching and training of new team members

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency


  • Hands-on experience deploying and managing applications on various operating systems – Windows Servers and Linux

  • Knowledge of one or more of these scripting languages – Python, Unix Shell, Perl & PowerShell scripting

  • Understanding of networking concepts and protocols

  • Experience with RDBMS from application programmer’s perspective

  • Understanding of how to interface with these databases, analyze & write queries & procedures

  • Integration of server performance and capacity monitoring tools with various products

  • Working knowledge of open source automation and resource/system monitoring technologies

  • Is security conscious and has experience deploying security related updates to application and has deep understanding of server level patching mechanism

  • Must have exceptional analytical skills

  • Strong customer and quality-focus

  • Must have experience following and developing procedures for operational support along with good documentation skills using well known tools & web applications

  • Sound problem resolution, judgment and decision-making skills

  • Excellent organizational, interpersonal, and project management skills

  • Fluently communicates in both written and oral English

  • Ability to work well individually and as part of a team

  • Experience with production server support, application upgrades and project life cycle/ SDLC process

  • Experience with Data Protection Technologies like Physical or Virtual Hardware Security Modules, Public key Infrastructure, Encryption and Tokenization will be considered a plus

  • Specialization / Certification in any Data Protection Technology or Cloud certifications – AWS, GCP

  • Operating System certifications like MCSA (Windows Server), RHCSA, RHCE, CompTIA Server+ Hands on experience with web services and associated frameworks like SOAP, REST, and WCF

  • Knowledge of Security tools and hands-on experience with some of the following technologies is an added advantage:

  • Workload Automation & Job execution tools

  • Infrastructure automation tools like CHEF.

  • Experience with documenting within web based collaboration tools

  • Experience working and implementing tools that monitoring infrastructure server utilization and services

  • 5+ years of relevant experience

  • Consistently demonstrates clear and concise written and verbal communication

  • Proven influencing and relationship management skills

  • Proven analytical skills

Proven ability to work with demanding global partners within aggressive timelines; solid problem solving, analytical and technical abilities


  • Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group:


Job Family:

Information Security

Time Type:

Full time

Primary Location:

New Castle Delaware United States

Primary Location Salary Range:

$89,620.00 - $134,430.00

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi ([ Link removed ] - Click here to apply to Information Security Technology Senior Analyst (AVP) .

View the "EEO is the Law ( " poster. View the EEO is the Law Supplement ( .

View the EEO Policy Statement ([ Link removed ] - Click here to apply to Information Security Technology Senior Analyst (AVP) .

View the Pay Transparency Posting (

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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