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Lead PLC Controls Support Specialist - 1st Shift
Join a team recognized for leadership, innovation and diversity
Intelligratedis a ~$2.5B global business and part of the ~$8B Safety and ProductivitySolutions (SPS) Strategic Business Group of Honeywell.HoneywellIntelligrated (IGS) designs, manufactures, integrates and installs completematerial handling automation solutions, including conveyor, IntelliSortsortation, Alvey palletizers, Honeywell Robotics, automated storage andretrieval systems, and voice- and light-directed picking technologies allmanaged by advanced machine controls and our best-in-class Momentum warehouseexecution system. By drawing on an ever-expanding portfolio and deep industryexpertise, we provide best-fit, scalable solutions to help businesses optimizeand manage their entire fulfillment processes, from receiving to shipping andeverything in between.
The Connected Distribution Center from HoneywellIntelligrated is designed to help companies make the digital transformationfrom manual to automated processes and keep up with the rapidly escalating paceof modern commerce demands. Through the seamless integration of sensors,controls, automation and labor, were providing the real-time businessintelligence to help our customers make informed business decisions, ensureworker safety, and maximize equipment uptime and lifecycles.
From concept and integration to industry-leadinglifecycle support services, Honeywell Intelligrated is committed to ourcustomers successes delivering sustained distribution and fulfillmentproductivity and continual performance improvements through increased flexibility,efficiency and accuracy. We back every project with 24X7 multilingual technicalsupport and access to lifecycle support services through a network of national,regional and local service centers.
The future is what you make it.
When you join Honeywell, you become a member of ourglobal team of thinkers, innovators, dreamers and doers whomake thethings that make the future.
That means changing the way we fly, fueling jets in aneco-friendly way, keeping buildings smart and safe and evenmaking itpossible to breathe on Mars.
Working at Honeywell isnt just about developing cool things.Thats why all of our employees enjoy access to dynamiccareeropportunities across different fields and industries.
Are you ready to help us make the future?
Provide reliable technical assistance to internal and external customers. You will provide professional coverage of Technical Support Helpdesk. You will support focus on accuracy, timely feedback, and customer satisfaction. You will drive timely identification, investigation, resolution, root cause analysis and replication of technical issues. You will build internal relationships to expedite complicated cases. You will develop broad understanding of customer needs. You will support the knowledge-sharing mindset, methodology, and tools. You will help develop Technical Support processes. You will ensure proper documenting and recording of all activity and communication.
Key Responsibilities
- Facilitate issue identification and analysis
- Investigate and resolve technical issues
- Track requests resolution
- Provide technical training
- Build relationships with customers
- Test products & software
- Develop and share knowledge
YOU MUST HAVE
- High School Diploma or GED
WE VALUE
- Experience in the industry is preferred
- Excellent interpersonal and verbal & written communication skills
- Strong continuous improvement mindset, strong leadership impact
- Good administration skills
Compensation & Benefits:
Non-Incentive Eligible
Salary Range: 72,800 - 83,200
For benefits information, please visit [ Link removed ] - Click here to apply to Lead PLC Controls Support Specialist - 1st Shift employees may visit HR Direct.
Additional Information
- JOB ID:
- Category:
- Location:
- Nonexempt
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
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