We are seeking a Customer Service Representative to join our wholesale team in Woburn, Ma. 

Sullivan Tire is a family owned and operated company with over 1,300 employees. We offer a unique blend of opportunities for growth and strong family values. 

$1,000 Sign On Bonus Included

Major Responsibilities:

• Support sales effort by providing customer service and order fulfillment to our internal and wholesale customers.
• Work closely with management to increase profitability through improved efficiency and productivity.
• Provide customer service and support to our internal and wholesale customers via telephone
• Provide customers with current product information, quotations, and inventory to fulfill orders
• Process accurately and efficiently orders for internal and wholesale customers for the purchase of tires, parts, and service
• Perform data entry and administrative tasks accurately and in a timely manner
• Coordinate deliveries with shipping departments and available to perform deliveries if needed 
• Willingness to load and unload trucks which requires being able to lift 50 lbs
• Assume additional Office Support responsibilities as requested

Education/Experience:

• Minimum of a high school diploma with two years of customer service experience
• Tire and automotive service industry experience a big plus!

An ideal candidate will demonstrate:

• Excellent phone skills
• Customer Service attitude
• Working knowledge of Microsoft Office (Excel/Word) and Inventory Management Database
• Strong verbal communication skills
• Conflict resolution skills

Powered by JazzHR