Provides technical engineering support for TLI catalog components, modified catalog components, as well as custom/special products.

Interfaces directly with customers on all product applications requirements and is responsible for cost estimating and development of quotations/technical proposals.

• Interfaces directly with customers providing pre and post-sales support.
• Has knowledge and understanding of vacuum industry standards, practices, applications and requirements.
• Has knowledge and understanding of basic fabrication practices (machining & welding).
• Reviews blueprints, plans, and other customer input to develop and prepare quotations.
• Interfaces with engineering and manufacturing proposing changes in equipment, processes, or use of materials or services which results in cost reduction and/or operational improvement.
• Helps to develop quoting process standards and coordinates validation of outcome once jobs are closed.
• Provides technical services to clients relating to use, operation, and maintenance of components.
• Manages projects, providing direction to engineering, planning, and manufacturing departments on issues concerning product specifications.
• Provides technical training to customer service representatives.
• Interfaces with suppliers and develops new sourcing partners as needed to reduce costs of purchased goods.
• Develops cost analysis once product ships to determine projected goals have been met.
• Utilize company software and other means to develop costs, product structure and routings to ensure manufacturability.
• Develop technical documentation as needed in support of catalog, web and technical manual publications.
• Attends trade shows as required.
• Performs other duties as assigned.

• Ability to work with team members
• Ability to work directly with customers
• Ability to focus attention on details
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
• Proficient in PC computer skills

• Bachelor's degree in business management, engineering, physics, or a related combination of education and related work experience
• 3-5 years of experience in handling the responsibilities outlined above

• Health, dental & vision
• Life insurance

by Jobble