Community Outreach & Marketing Manager

The Community Outreach & Marketing Manager is responsible for promoting Stokes Counseling Services by generating new referrals for the organization. You will support our Program Managers by participating in community marketing activities and working to establish strong relationships with new and existing referral sources.

The preferred candidate will be a professional, polished, excellent communicator, quick learner, empathetic, compassionate, and savvy with a desire to achieve goals and make a difference in the lives of others. Building and nurturing an extensive network of community contacts to promote Stokes Counseling Services reputation as the preferred mental health provider to the community. 

Duties & Job Description:

• Establish and nurture professional relationships with the key staff at each of our office locations. 

• Responsible for acquiring and managing existing and new partnerships.

• Meet with Program Managers to discuss their priorities and how you can assist them.

• Participate in all mental health networking events and in our community to represent and promote our services. This will require attending evening and weekend events.

• Respond immediately to all service inquiries from referral partners. 

• Maintain ongoing communication and a consistent follow-up with all referral sources regarding potential clients and families who have yet to commit to service.

• Maintain ongoing communication with the facilities and senior care professionals about each referral client and with our staff responsible for that client.

• Maintain open and effective communication with potential referral sources. 

• Become familiar with resources to assist clients, families, caregivers and office staff about available resources.  

• Hold educational events for clients, families, caregivers and office staff about available resources.

• Participate in relevant office meetings.

• Regularly attend daytime and evening marketing and networking events to enhance the visibility of our agency in the community and generate new relationships and business opportunities.

• Trade Shows and Conferences: This position requires attending and assisting with all trade shows and conferences that are agreed upon by Executive Leadership. 

• Assist in the completion of special projects as assigned by Executive Leadership. 

Requirements:

• Bachelor’s degree with a business or healthcare focus preferred

• Must have at least 5 years’ experience in community marketing/sales

• Must have skills in all aspects of sales and marketing

• Must have exceptional communication, interpersonal and writing skills

• Must possess a valid driver’s license

• Ability to work flexible hours to meet deadlines

• Ability to travel throughout Connecticut 30-50% of the time

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