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Sales Support Representative - New Providence at Axelon Services Corporation

Sales Support Representative - New Providence

Axelon Services Corporation New Providence, NJ (Onsite) Full-Time
Sales Support Representative
New Providence, NJ (Hybrid role, will be working 2/3 days onsite)
6+ Months

please note that the manager is NOT looking for sales persons or customer service reps. This role will be supporting the sales team and candidate must have SAP experience to enter and provide reporting data.

The Centralize Sales Support Group has organizational, procedural and some developmental responsibilities for ALL sales support functions. This position will look for patterns, trends and provide administrative direction and coaching to the sales field. Additional tasks include process ownership and alignment, measurement and tracking of productivity and the coordination of training efforts to achieve maximum effectiveness. This position will work cross-functionally with customer service, supply chain and accounts receivable to design, implement and execute sales support programs.

Formula for Success
" Understanding the OTC (Order to Cash) process know how Standard Orders, Third Party, Consignment etc.
" Develop business requirements for the various Sales systems of record to ensure partner needs are met through the order to service delivery experience, culminating in accurate partner commissions and sales attribution
" Define, document and implement improvements to day-to-day sales support
" Actively participate in key sales support activities: Master Data Maintenance, Pricing Entry, Order Tracking (working with supply chain and customer service), Monthly Progress Reports (MPR s), etc.
" Effectively work with all internal departments to efficiently manage and communicate sales organizational changes
" Manage overall dashboard of activity/metrics to showcase Sales Support success
" Manage action items for issues identified related to OTC process
" Create and submit various monthly and weekly reports as requested.
" Assist in setting up Webex, meetings, on-boarding, new employee hire etc.

Ingredients for Success
" High School Diploma or College Degree preferred
" 3-5 years of SAP data administration experience
" Proficiency in utilizing Microsoft Office Suite, including Excel/Word/Outlook & PowerPoint
" Proficient working with SAP Master Data, Pricing, others
" Willingness to quickly learn advanced technologies and tools available in industry
" Proven ability to partner with others to accomplish goals
" Excellent verbal and written communication skills
" Quick learner and problem solver; able to seek out solutions autonomously
" Strong organizational and prioritization skills
" Experience with CRM program preferred
" Visio knowledge a plus

Recommended Skills

  • Customer Service
  • Operate Cash Register
  • Retention Management
  • Promote Customer Loyalty Plan
  • Clerical Works
  • Attentive
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