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District Service Manager at Honda of America Manufacturing

District Service Manager

Honda of America Manufacturing Washington, DC (On Site) Full-Time
American Honda Motor Co Georgia-Alpharetta Description District Service Manager - MarineLocation: Seattle/Spokane/TacomaWorkstyle: RemoteWhat Makes a Honda, is Who makes a HondaHonda has a clear vision for the future, and it’s a joyful one.  We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals.  At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success.  We strive to be a company which serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.”We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.If your goals and values align with Honda’s, we want you to join our team to Bring the Future!About this Position:  Deliver technical service support, education and problem resolution directly to dealers, to positively impact retail customer satisfaction. Travel to dealers on an as needed basis to serve as a guide to enhance the dealer's service efforts. Visit all new dealers to initiate understanding of how Honda Marine operates in all product support phases and what responsibilities the dealer has to Honda Marine and the mutual customer. Educate dealership personnel in each of the dealership's Service-related departments as to Honda Marine policies, procedures, general Honda Marine operations and product technical items. Retrieve marketplace information of Honda product performance in order to help improve products for the future. Primary liaison between Honda Marine and dealers to resolve customer relations issues in a timely manner and ensure customer satisfaction.Responsibilities include:Provide customer support for dealers and retail customersProvide field technical product informationProvide technical training information and motivationComplete special projects as assignedMaintain standards of performance for the department’s missionWho we are seeking: Required Work Experience:Three years technical and at least two years management experience at retail or wholesale level in the marine (or related) industry, to include service management, field service representative, or technical training.Required Education:College education in business or industrial field is preferred, or equivalent experience in a related technical field.Vocational or marine technical training education is desirable.Desired skills:Good working knowledge of the marine industry, marine industry products, excellent technical understanding of marine internal combustion engines, marine drive lines, marine rigging, diagnosis and repair dealing with people and complex issues is an essential part of this position. Good interpersonal skills and the ability to communicate.Additional Position Factors:Workstyle:        Remote Travel:               75%At Honda, you will play a key role in our journey to become a company that society wants to exist now, and in the future. Your endless curiosity will drive innovation and your courageous spirit will challenge the status quo.  We believe having a workforce made up of diverse thinkers and innovators makes us a better Honda.  Respect for each other and respect for diversity each and every day drives our associates to contribute at the highest level and work effectively in a team environment.  We make the dream of mobility a reality with our innovative and high-quality products. Together, we Bring the Future to our customers, associates, and communities.  We are Honda!What differentiates Honda and make us an employer of choice?Total Rewards: Competitive Base Salary Annual BonusIndustry leading Benefit Plans (Medical, Dental, Vision, Rx)Paid time off, including vacation, paid holidays, sick time, personal days401K Plan with company match + additional contributionRelocation AssistanceCareer Growth:Advancement opportunitiesCareer mobility  Education reimbursement for continued learningTraining and Development programs Additional Offerings:Well-being programCommunity service and engagement programsProduct programsFree drinks onsiteHonda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.

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