The Assistant General Manager manages and coordinates the receiving, order filling, shipping, and off-shift operations of the 1M sf distribution center in a productive and cost-effective manner. They also ensure that high standards of safety, quality, and customer service are met in the process of delivering merchandise to the stores.
High school diploma or equivalent required; Bachelors degree in business administration or logistics preferred
Minimum of six (6) years of distribution center operations management experience or equivalent
Good working knowledge of distribution center practices and procedures
Strong leadership, administrative, organizational, managerial and communication skills (both written and verbal)
Ability to assess, manage, train, mentor, and develop talent
Strong analytical ability to gather and interpret information and develop, recommends, and implements solutions
Requires rapid and thorough independent decision making and creative problem-solving skills, good judgment as well as the ability to accept personal and departmental accountability for areas of responsibility
PC Skills including experience with warehouse management systems, such as AS400 or Catalyst; strong MS Office Suite knowledge to include: Word, Excel, PowerPoint, Access, and Outlook; familiarity with the Internet and Internet-based applications
Spanish/English bi-lingual is strongly preferred
Our MissionWe are a customer-oriented, value-driven variety store. We will operate profitably, empower our associates to share in its opportunities, rewards and successes; and deal with others in an honest and considerate way. The company's mission will be consistent with measured and profitable growth.
Corporate ValuesUsing just 21 words, we have instilled the values that guide our associates. It's not the number of words that count, but the words themselves.
Attitude - Responsibility, Integrity, CourtesyAttitude is everything, and often contagious, which is why we strive to keep a positive attitude in every situation. Whether we are serving customers or working with fellow associates, we are courteous, act responsibly, and carry ourselves with integrity.
Judgment - Do the Right Thing for the Right ReasonWhat is best for our customers and what is best for our company and associates are guiding principles in every business decision we make.
Commitment - Honor and Respect for Self & CompanyFrom customer to coworker, our associates treat everyone with whom we interact with the dignity and respect that they deserve.
Primary Duties and Responsibilities:
Ensure stores are supplied with ordered merchandise in a safe, timely and efficient manner; Establishes productivity and quality goals and ensures that these goals are met
Assist General Manager with short and long-term planning, budgetary and expense control and implementation of operational policies, programs and systems
Monitor, evaluate, assess, manage, develop and revise key productivity indicators in order to control costs
Assist General Manager with special projects and identification of operational best practices
Monitor results of quality, accuracy, safety and housekeeping evaluations to ensure adherence to company standards
Assist General Manager with staff hiring, orientation, training, performance evaluations, pay increases and associate development
When necessary, work with HR and management teams to ensure disciplinary actions or discharge measures are taken
Share and provide appropriate information and anticipate the information needs of all distribution associates
Review merchandise cuts, left behinds, shortages, mislabels and load quality with the appropriate manager in order to maintain quality and inventory accuracy
Ensure a clean, safe and accident-free working environment with a focus on quality and accuracy
Manage and monitor compliance with merchandise damage minimization efforts in order to ensure proper handling of merchandise
Ensure department managers are distributing work assignments and applying company policies and procedures fairly
Experience as an Assistant GM within a large 500+ sf distribution center
Equal Opportunity Employer
Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.
- Interpersonal Skills