Title: Accounts Receivable Specialist
Location: Atlanta, GA
Duration: Permanent placement

Work Requirements: US Citizen, GC Holders or Authorized to Work in the US  
 

JOB DESCRIPTION
 
The Accounts Receivable Specialist will communicate with previous clients and customers to request and collect payment and arrange payment plans. They will be highly engaged with customers to obtain information and payment and with internal team members to explain customers' payments plan/status.


Essential Duties and Responsibilities include the following. Other duties may be assigned:

 

• Primary function is to interact with customers to collect money; liquidate working capital in an efficient manner
• Develop relationships with customers to determine and address what they need to execute a payment or to secure a payment
• When/as collecting money from customers, request appropriate remittance details and forward them to the cash team so that we can apply cash correctly
• Leverage cross-functional relationships to provide answers to customers and/or internal stakeholders on the status of orders, payments, pricing, credit, etc.
• May perform some cash applications duties to ensure that money gets in the bank (e.g., taking credit card payment when open invoices and hasn't been paid)
• Explain to internal customers (e.g., salesperson) why an order can't ship, why we can't reach customer, reasons for lack of payment
• Provide next steps/brief answers to the driver, KAR, customer, and sales team calls/questions/web inquiries (e.g., terms, pricing, credits available)
• Work collaboratively with other internal team members and customers as needed to obtain required information and share results with appropriate stakeholders.
   

Qualifications:  
 

• Education and/or Experience: High School degree and 1-3 years’ experience of which 1 or more is job-related experience; or equivalent combination of education and experience. Associates degree or higher preferred and 3 plus years of job-related experience preferred.
• Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
• Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

 
Computer Skills: To perform this job successfully, an individual should have knowledge of:
 

• Accounting Software Oracle AR
• Internet Software Browsers and search engines
• Spreadsheet Software Microsoft products
• Miscellaneous 9ci, Salesforce, CCAAS, Experian, Fintech, Icontol, Banking software
   

Certificates:
 

• Licenses, Registrations: NACM Certification preferred.
   
   

Must Have:
 

• 1-3 years’ experience
• High School Diploma
• Mathematic skills
• Microsoft 365

 
Nice to Have:
 

• 9ci
• CCAS
• Experian
• FinTech
• Icontrol
• NACM certification
• Oracle AR
• Salesforce