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Gattis Pizza Assistant General Manager at

Gattis Pizza Assistant General Manager

Knoxville, TN Full-Time

Mr Gattis PizzaGood Times, Great Pizza!Franchised locally by Capstone Concepts, LLC #capstoneconceptsOur Mission: At Capstone Concepts, LLC, we lead, develop, and care for each other so we can take care of our guests.

Our Motto:

Trust. Serve. Lead.

Our Philosophy:

We are a hands-on team that believes integrity comes first. Our customer focus, management controls, and relationship drive our growth and build successful brands.We are looking for team members!The Assistant General Manager's primary purpose is to develop restaurant management and hourly staff to build and increase sales over the previous year and improve profitability, while ensuring employee and guest satisfaction, and without compromising the integrity or culture of the concept. The Assistant General Manager is responsible for the success of the operation within their control. A successful manager will demonstrate the following competencies required to achieve the desired “outcomes“ from their contributions to the mission statement:ESSENTIAL DUTIES:Develop and maintain a culture of accountability, integrity, service and trust where team members understand their roles and customers are priority.Develop a management team for future growth. Always be conscious and aware of talent and opportunities to “grow your employees.“Set standards so the restaurant maintains the highest level of cleanliness.Ensure all policies and procedures, whether HR, Safety, Financial or Operational in nature are being upheld in the unit on a daily basis.Provide hands-on leadership when working in the unit. Work various positions and provide feedback daily.Make sure redemption wall is always stocked and games are operating at 100%.Ensure all equipment is working properly at all the times.Develop efficient and accurate weekly schedules and ensure they are posted on time.Ensure unit has proper supplies while maintaining the period budget.Complete all produce and food orders on time.Complete bi-weekly food inventory.Be prepared for white glove inspections.Provide efficient and professional service to meet or exceed customer expectations.Respond to customer feedback and handle customer concerns/needs.Work with Business Development on initiative rollouts and event preparation.Ensure unit is staffed with qualified team members at all levels.Ensure hiring policies and practices are followed.Perform interviews on all new hires and make recommendations for new hires.Oversee all training and development for new hires and/or existing employees. .Participate in monthly staff / server meetings.Participate in bi-weekly manager meetings to set and enforce standards.Ensure all team members follow Capstone Concepts' uniform standard.Manage turnover in your unit and be aware of your turnover rate.Verify all cash deposits are made daily.Review weekly paperwork to ensure accuracy before it is turned into the office.Hit or exceed period budget.Review P&Ls before close to ensure they are accurate.Review P&Ls with team each period.


2 Years management in the food industryCan work in a fast paced environmentHeavy Kitchen experienceProficient in Microsoft officeOrganizedHands-on leadership styleValid driver's license and personal vehicle insuranceAbility to motivate and develop team membersGood written and verbal communication skillsTime management skills and ability to multitaskAbility to make good decisions and find alternative solutionsMust pass a background check and drug screening

Recommended Skills

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Job ID: 9096_4151307563

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