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Client Services Representative at

Client Services Representative

Los Angeles, CA Full-Time

Do you enjoy working with animals and pet owners in a fast paced environment? Do you thrive on providing outstanding customer service in a teamwork environment? We are seeking a full-time Customer Service Representative to work at our busy 7-day-a-week hospital. We are conveniently located in West LA next to Santa Monica.We are offering an amazing opportunity for flexible, friendly, detail-oriented, customer service savvy individuals that are seeking a growing environment. They will be working with fun, outgoing, and experienced staff and veterinarians.Highlights and requirements of the position include:

  • Greet clients in a friendly, helpful, and compassionate manner.
  • Professionally answer phones and assist callers.
  • Accurately create and update medical records.
  • Process hospital admissions and discharges including invoices and payments.
  • Work collaboratively with hospital team members.
  • Demonstrate excellent verbal and written communication skills.
  • Maintain composure under pressure and provide compassionate service and care.
  • Must have exquisite listening, critical-thinking, problem-solving, time-management, computer, and decision-making skills.
  • Self-starter able to function effectively in a fast-paced environment.We are an equal opportunity employer.It is the policy of the company to afford equal opportunities to all applications and employees regardless of race, color, religion, sex, nationality, age, non-disqualifying disability, or status as a disabled veteran.

Benefit Conditions:

Waiting period may applyOnly full-time employees eligibleCOVID-19 Precaution(s):Personal protective equipment provided or requiredPlastic shield at work stationsSanitizing, disinfecting, or cleaning procedures in placeCommunication method(s) used:EmailPhoneChatIn person

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Job ID: 9096_4133798485

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