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Bilingual Customer Service Representative(Spanish Required) at Sunrise Systems Inc

Bilingual Customer Service Representative(Spanish Required)

Sunrise Systems Inc Columbia, SC (On Site) Full-Time
Sunrise System Inc. is currently looking for Customer Service Representative Bilingual in Columbia, SC with one of our top clients. 
Job Title: Customer Service Representative Bilingual
Job Id: 22-12047
Location: Columbia, SC 29210
Duration: 6 months
Position Type: Hourly contract Position (W2 only)
NOTE: Company policy requires newly hired employees to be fully vaccinated for COVID-19 as of their start date. Company is an equal opportunity employer and will provide reasonable accommodation to the unvaccinated in accordance with federal, state, and local law.

Job Schedule-Hybrid-two days in office/3 WFH
Job Hours-40 hours
Interview process-phone and Webex
1201 Maine Street, Columbia, SC 29201 (Suite 2300)
Remote Location (if applicable) Hybrid work schedule 2 days in office-Tuesday and Wednesday/3 days at home

Client is hiring a Bilingual, Loyalty Services Representative. Our employees are trained through a series of formal in class training sessions along with on-the-job training servicing all core types of calls that come into the Call Center. This is a growth and development entry level position where an employee masters the core Loyalty Services Representative position requirements and demonstrates the abilities to being a competent representative.

• Work with customers, via inbound and outbound calls, to assist those that wish to cancel their existing insurance coverage, reviewing products, benefits and/or solving service and Claims issues.
• Assist clients by matching our products with the needs to the client.
• Assist in the collection of current and past due premiums.

• Problem solving – take an organized and logical approach to thinking through problems and complex issues
• Initiative – Willing to do more than is required or expected
• Adaptability – ability to redirect personal efforts to respond to changing environment
• Results Oriented – effectively executes son plans, drives for results and takes accountability for outcomes

• Telephone sales
• Telephone etiquette
• Excellent verbal and written communication
• Call Center Experience is a plus
• Customer service focus
• Insurance knowledge is a plus-
• MS Office Suite
• Bilingual skills (verbal, written, read) in Spanish preferred

• 2 – 3 years' experience of customer service.
• High School Required; Bachelor's Degree preferred

| Email: 
Michael Peng
(732) 272 0265
| [ Email address blocked ] - Click here to apply to Bilingual Customer Service Representative(Spanish Required)

Recommended Skills

  • Customer Service
  • Operate Cash Register
  • Retention Management
  • Promote Customer Loyalty Plan
  • Clerical Works
  • Attentive
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