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Field Service Technician 4 job in Sugar Land at De Nora

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Field Service Technician 4 at De Nora

Field Service Technician 4

De Nora Sugar Land, TX Full-Time



The Field Service Technician 4 is responsible for providing problem solving and support in the installation of on-site water purification systems both domestically and internationally.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Manages sub-contractors and assists with the installation of on-site water purification systems

Provides customer service and schedule installations and warranty repairs

Diagnoses system operation and or mechanical problems and provides problem resolution to assure product quality assurance and quality control

Recommends proper procedures in dismantling of a customer’s equipment in a safe and professional manner

Provides training to customers and in-house staff

Controls and monitors service cost and schedules to meet contractual commitments

Coordinates purchasing and scheduling of equipment deliveries for installation

Provides inspections and sign-off of proper installation of equipment

Writes field service work-orders and maintains records of field directed changes to the installation of equipment for billing purposes.

Maintains accurate purchase, inventory and installation records

Reads and interprets blueprints, drawings, technical manuals and diagrams

Responds to after-hours call-outs as required

Understands and adheres to all company health and safety procedures as they relate to essential job functions


• Knowledge of mechanical installation, including but not limited to water softeners, HVAC, plumbing, electrical systems, and PLC/HMI software.

• Knowledge of electrical codes and regulations

• Operation of specialty tools, gauges and meters required for monitoring and testing systems, including chemical test kits

• Domestic and international travel experience


BS in Engineering or equivalent work experience and 7-10 years’ experience in installation of mechanical and electrical equipment, engineering or an equivalent combination of education and experience


Valid Driver’s license

May require a successful Background Security Clearance Verification

Passport required


Ability to lift 50 lbs

Frequent climbing, stooping, and standing involved in the installation activities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions

Pay: $32.00 - $37.00 per hour


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Tuition reimbursement
  • Vision insurance
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Job ID: 9096_4133364853

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