8am - 5pm
Complete all tasks in a safe manner, complying with all company safety related policies and procedures.
Maintain customer service inbox following up on status requests, working with customers to provide documents needed (proof of deliveries, packing slips etc) and keep in communication with our customers
Work with supply chain and distribution managers to follow up on customer late open orders
Support Logistics department with transactional activity as required and available
Serve as a backup for order entry for coverage of PTO
Maintain paperwork according to Sarbanes Oxley requirements
Complete general administrative work including filing, faxing, etc.
Assist team members with projects and tasks as assigned.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Nesco Resource and affiliates (Lehigh G.I.T Inc, and Callos Resource, LLC) is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.
- Customer Service
- Problem Solving
- Customer Relationship Management
- Customer Billing
- Telephone Skills