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Director Of Operations
Shri Hotel Group - Select Service Hotel Portfolio
Raleigh, NC (On Site)
Full-Time
Do you have excellent leadership skills and previous experience managing a team in a hospitality or hotel management position? You might be an excellent fit for our director of hotel operations role. We need someone with excellent communication skills who can put guest satisfaction first. You will be in charge of the company's procedures and personnel, ensuring that they are well-coordinated and productive. You'll also oversee each hotel department, supervise employees, evaluate the effectiveness of business operations, and allocate resources. If you're ready to move your career forward in the hospitality field, start your application now!
Responsibilities:
Integrate guest satisfaction as a component of staff meetings, with an emphasis on developing new strategies to improve performance consistently
Possess a thorough understanding of the hotel's internal dynamics, including room pricing, hotel policies, discounts, availability, VIP clients, hotel events, and more
Evaluate candidates and conduct interviews to maintain proper staffing levels in all departments
Develop and implement strategies to guarantee a positive experience that surpasses guest expectations
Communicate with all department management teams to ensure that operations run smoothly
Qualifications:
5+ years of experience in the hospitality field, preferably in a full-service hotel
Bachelor’s degree or equivalent experience in a related field
Proficient computer skills and knowledge of Microsoft Office
Proven track record of managing a team in a hospitality or hotel management role
Exemplary communication skills, leadership skills, and analytical skills
About Company:
This Job is at Fairfield Inn and Suites, Smithfield, NC. Shri Hotel Group is based in RTP (Research Triangle Park) Raleigh/Durham Area, and owns and operates select-service hotels in North Carolina. We are looking for talented and experienced hospitality professionals to join our team as we grow our portfolio of hotels in North Carolina. Excellent opportunity and tremendous growth opportunity to work with our company. Apply Today.
Recommended Skills
- Problem Solving
- Leadership
- Team Building
- Motivate Team
- Manage Financial Resource
- Strategic Planning
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