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Department Director job in New York at Bond Health

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Department Director at Bond Health

Department Director

Bond Health New York, NY (On Site) Part-Time
Bond Health -

Department Director position in Manhattan
Full-time, ACT Team

The ACT program provides an integrated set of evidenced based treatment, rehabilitation, case management and support services to individuals residing in Manhattan who are diagnosed with severe mental illness and whose needs have not been well met by more traditional service delivery approaches.  Through a mobile, multi-disciplinary team of staff, recipients are supported in their recovery through an individualized, person-centered model of care.

The Department Director takes lead as a member of the Shelter ACT Team, which promotes a team based approach in its work with adults with behavioral health disorders. S/he is responsible for ensuring clinical services are provided using evidence based approaches and best practice, budgeting/financial oversight of the program and managing program operations to ensure the program runs smoothly and with minimal disruptions to client services. The Department Director provides on-going training, supervision, and guidance to the clinical staff and office staff. The Department Director is knowledgeable of all regulatory requirements and Agency/Divisional clinical standards and practices and program compliance with regulations and standards of care. S/he reports to the Senior Director.


  • Department Director dedicates 50% of his/her time to direct patient services in the community and dedicates the remaining 50% to administrative and supervisory duties.
  • Responsible for the clinical and administrative operations of the Shelter ACT team and ensures adequate coverage to meet the clinical needs of the clients and to be in compliance with the contract.
  • Responsible for overall program budget, including oversight and management of revenue and expense.
  • Responsible for the quality of services and uses outcomes data and client feedback to inform services.
  • Hires and orients new staff; conducts performance evaluations, provides training through regular supervision and team meetings; addresses problematic behaviors and performance issues.
  • Responsible for insuring all reporting requirements are being adhered to in a timely manner. This includes staff documentation, reporting into various systems that interact with Shelter ACT as well as conducting internal reviews of documentation.
  • Conducts side-by-side contacts with staff as part of direct patient services.
  • Provides regularly scheduled supervision to all clinical staff members through daily team meetings, case conferences and one-on-one supervision with team members.
  • Lead daily team meetings, review minutes of each meeting.
  • Will carry a caseload equivalent to one-half a full caseload.
  • Active participant in the intake process for new referrals, and reviews clients' ongoing service plans.
  • Ensures appropriate supervision of all program interns, either through direct supervision or by overseeing the clinical supervision provided by other appropriately licensed and trained team members.
  • May run specialized groups and/or provide clinical coverage in absence of team members.
  • Is a key staff resource for community outreach efforts and may perform such outreach and establish linkages with the assigned shelters and other groups, individuals or organizations which may be helpful to our clients.
  • Completes all necessary notes, progress notes, risk assessments and other paperwork as required.
  • Provide after-hours emergency coverage via cell phone on a rotating basis.


  • A Master's Degree or higher in social work, psychology, rehabilitation counseling or a related field. LMSW, LMHC, LCSW, or LMFT a plus but not required.
  • Minimum of three years of related work experience,
  • A minimum of one year of direct clinical supervision preferred
  • Specialized experience with substance use disorders, vocational services, family therapy, and/or homelessness a plus.
  • Previous work on an ACT team or Mobile Crisis team a plus
  • Proficient in Microsoft Office
  • Proficient use of electronic records and data entry for medical notes

For more information and to apply, please contact :
Howard Newman
Account Manager, Bond Health Staffing
5824 12th Avenue
Brooklyn, NY, 11219

ext. 204

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