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Clerical - Employee Lease Program Administrator Junior job in Atlanta at V2Soft

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Clerical - Employee Lease Program Administrator   Junior at V2Soft

Clerical - Employee Lease Program Administrator Junior

V2Soft Atlanta, GA Full-Time
V2Soft () is a global company, headquartered out of Bloomfield Hills, Michigan, with locations in Mexico, Italy, India, China and Germany. At V2Soft, our mission is to provide high performance technology solutions to solve real business problems. We become our customer’s true partner, enabling both parties to enjoy success. We are committed to promoting diversity in the workplace, and believe it has a positive effect on our company and the customers we serve.

Description
  • Daily administration of the Client Employee Lease Program, which includes the implementation of program guidelines, processes, and procedures.
  • The primary objectives are to create lease documents with a high degree of accuracy and provide resolution through timely responses to customer/employee inquiries via phone, email, workbasket, and direct mail.
  • Validate order requests and related account information
  • Prepare documents with accuracy
  • Review program-related inquiries
  • Resolve employee concerns/issues
  • Provide Client affiliate coordinator support
  • Assist Company Car Coordinator with manager and field vehicles as required
  • Support Pre-Term Remarketing process for employee lease accounts
  • Act as liaison between the employee/customer, the dealership, and internal departments within Client.
  • Document Employee/Customer accounts/orders for action resulting from contact
  • Phone Experience
  • Outlook Experience
Education:
  • High School Diploma
Skills:
  • 1+ years of Customer Service experience
Excellent organizational and communication (verbal and written) skills.
  • Attention to detail
  • Data entry skills
 V2Soft is an Equal Opportunity Employer ( EOE).
 - to view all of our open opportunities and to learn more about our benefits.

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