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Hotel Front Office Manager job in Chapel Hill at Gecko Hospitality

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Hotel Front Office Manager at Gecko Hospitality

Hotel Front Office Manager

Gecko Hospitality Chapel Hill, NC Full-Time

Hotel Front Office Manager


Our company is looking for a Front Office Manager with incredible leadership abilities. If this sounds like you, apply today at our location in Chapel Hill, NC! Our history of hospitality continues to inspire us to always provide a warm and inviting experience for our guests. Our hotel is designed with comfort, function, and welcoming amenities in mind for our guests to work and rest better. Don’t miss this great opportunity as a Front Office Manager, apply today for our location in Chapel Hill, NC.


Title of Position: Front Office Manager


Job Responsibilities: The Front Office Manager is responsible for day-to-day operations and management of the hotel front office and ensuring guest satisfaction by effectively leading, motivating, and training all guest service staff while maximizing revenues and profits. The Front Office Manager manages all Front Office operations including, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation, and enforcement, meeting participation and facilitation.


Benefits:



• Competitive Starting Salary


• Medical, Dental, and Vision Insurance


• Paid Time Off


• Bonus Program


• 401K


Qualifications:



• The Front Office Manager must be available and willing to cover the front desk shifts including night audit should no coverage be available


• Front Office Manager must possess the ability to multitask, work in a fast-paced environment and have high-level attention to detail


• The Front Office Manager must have 2+ years’ experience in managing a front office team and be familiar with company policy and rules


• The Front Office Manager must be able to enter and locate work-related information using computers and/or point of sale systems


• The Front Office Manager must have a High School Diploma or equivalent although a Hospitality Degree is preferred

Recommended Skills

  • Time Management
  • Data Entry
  • Prioritization
  • Telephone Skills
  • Completing Intake
  • Customer Service Manner
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