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Company Contact Info

  • 4541 Buford Highway
    Norcross, GA 30071
  • Bill Befort
  • Phone: 229-639-3284

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Regional Rental Manager - Transportation

Interstate NationaLease, Inc. • Norcross, GA

Posted 12 days ago

Job Snapshot

Experience - At least 4 year(s)
Competitive, Commensurate with Experience
Automotive - Motor Vehicles - Parts, Transportation, Sales - Marketing
Automotive, Transportation, Sales
Relocation - Yes


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Job Description

General Description:
The job responsibility of the Director of Rental is to manage the rental product line of INL.

The following duties and responsibilities are also requirements for this position:

Manage the Rental Fleet and Employees:

  • Identify branches and vehicle classes with low utilization. Implement corrective action.
  • Monitor substitute vehicles.  Work with the Rental Coordinators (RC) and Operations to reduce the time a rental vehicle is used as a substitute.
  • Identify dead-lined rental equipment and length of time for downed vehicles.  Work with the RC’s and Operations to reduce downtime to a minimum
  • Review weekly Turn Down Report and daily utilization report to better balance the rental fleet for optimum utilization and margin return.
  • Review each Rental branch marketing plan, driving the telemarketing efforts of the RC’s.
  • Evaluate and set training schedules for the individual RC’s and the group.
  • Establish rental pricing parameters based upon utilization and ROI.
  • Provide evaluation and feedback to each branch on rental performance.
  • Stress utilization problems and suggested corrective action.
  • Identify off-lease (or surplus) vehicles for rental
  • Ensure qualified part-time drivers are employed for non-revenue movement of INL vehicles

Drive Rental Margin and Revenue Results:

  • Monitor weekly and evaluate monthly to show performance vs. goals.
  • Evaluate by branch for feedback and corrective action.
  • Send to each RC for review.
  • Track month to month to monitor, measure, and establish benchmarks for setting goals.
  • Check branch rental rates weekly to target vehicles falling below required monthly margins.
  • Contact the RC’s and Branch Sales Managers for corrective action. Set follow up plan to confirm adjustments have been made to the deficient rate.

Development and Training of RC’s:

  • Excellent phone skills
  • Telemarketing skills and comfort.
  • Proper use of CRM
  • Proper communication with shop on rental equipment.
  • Proper billing practices and procedures.
  • Proper vehicle check- in and check-out procedures.

Job Requirements

The following are the knowledge, skills, and abilities required for this position:

  • Must perform each essential duty satisfactorily.
  • College degree or equivalent preferred; or four to ten years related experience and/or training; or equivalent combination of education and experience.
  • Ability to read, analyze, and interpret common industry and technical journals, financial reports, and legal documents.
  • Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. 
  • Ability to effectively present information to top management, public groups, and peers.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.
  • Ability to apply concepts of basic math and algebra.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.

Following are the physical demands and work environment required for this position: 

Physical Demands Required:

  • While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee is required to operate a motor vehicle.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Work Environment: 

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
  • The noise level in the work environment is usually moderate.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
Job ID: DR-01-072117
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