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Customer Service Representative – Call Center

PrideStaff Bloomington Full-Time
$10.00 - $12.00 / hour
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Customer Service Representative - Call Center


As a Customer Service Representative, you will be responsible for taking inbound calls from customers regarding products and service as well as provide general information regarding questions issues.

Additional responsibilities for the Customer Service Representative will include:

  • Answering in bound calls from customers in a professional manner
  • Researching information using multiple resources and route call to the appropriate resource
  • Provide customers with product and service information and resolve customers concerns and complaints
  • Enter customer information in the system and identify and escalate priority issues
  • Completing call log and producing call reports
  • Provide follow up customer calls when necessary



Customer Service Representative - Call Center - East Peoria IL 

Job Requirements

As a Customer Service Representative you must have at least 1 year experience in a customer service role within a call center environment. You must have excellent communication skills both written and verbal as well as effective listening skills.

Additional requirements for the Customer Service Representative will include:

  • Strong data entry / typing skills and computer skills
  • Experience selling products or services over the phone
  • A High School Degree or equivalent
  • A clear criminal background check and drug test
  • Must be age 18 or older


At PrideStaff, we recognize and appreciate our team member’s hard work and enthusiasm! Therefore, we are proud to offer the Customer Service Representative a comprehensive benefits package!

Benefits available to the Customer Service Representative include:

  • Medical Insurance
  • Dental insurance
  • Competitive Salary

Recommended skills

Communication
Computer Literacy
Active Listening
Customer Service
Typing
Data Entry

Location

Salary Details

Based on Job Title, Location and Skills
$11
Below Avg. Average Above Avg.

Career Path

See the next step in your career
Customer Service Representative – Call Center
$10.00 - $12.00 / hour
Estimated Salary: $65K
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In 1978, George Rogers had a vision, a dream to create a new type of staffing organization—one that offered the resources and expertise of a national firm with the spirit, dedication and personal service of smaller, entrepreneurial firms. The result is PrideStaff, a national staffing organization delivering innovative solutions to the challenges employers face every day. Through a combination of strong leadership at the national and local level, PrideStaff has consistently delivered exceptional service to our clients and field associates. Over our 25 plus year history, our model has been highly successful. Year after year, our growth has consistently outpaced the growth of the staffing industry.


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