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Company Contact Info

  • 1147 East Pulaski Highway
    Elkton, MD 21921
  • Apply Via CareerBuilder

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Business Development Representative / Customer Service Representative / Internet Representative

Hertrich Chrysler Dodge Jeep Ram of Elkton • Elkton, MD

Posted 14 days ago

Job Snapshot

Full-Time
Experience - At least 1 year(s)
Degree - High School
Automotive - Motor Vehicles - Parts, Sales - Marketing, Other Great Industries
Automotive, Customer Service, Sales

Job Competition

2

Applicants

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Job Description

Business Development Representative / Customer Service Representative / Internet Representative

The Hertrich Family of Dealerships is a family-owned and operated organization with a strong financial foundation. Highly reputable family business since 1963! Mission driven company that offers stability and exciting opportunities for advancement! 16 locations and 18 franchises, we are one of the largest, most successful automotive dealerships in the multi-state area!

  • Are you looking for spectacular growth opportunities?
  • Do you thrive in a fast-paced environment where you have unlimited career potential?
  • Are you an enthusiastic individual who wants to work for a mission driven company......then our Company is the right fit for you!

DUTIES include, but are not limited to:

  • Answering phones, building client relationships, while delivering a client experience second to none
  • Scheduling appointments and monitoring customer satisfaction
  • Greet customers in person and over the phone
  • Develop rapport with prospective buyers
  • Maintain and update inventory for sale on various internet websites
  • Effectively demonstrate product features and value
  • Accurately complete all transaction paperwork and make sales & service CSI calls
  • Initiate and maintain telephone and e-mail contact with customers, respond to internet leads, & set appointments
  • Other duties as directed by Management

Job Requirements

  • Experience in a Call Center working with Inbound/Outbound calls highly preferred
  • Highly motivated and persistent
  • Solid working knowledge of computers and the internet
  • Energetic, enthusiastic and fun
  • Organized
  • Solid working knowledge of computers and the internet
  • Outstanding phone and communication skills
  • Honest work ethic
  • Must be able to work flexible hours, including nights & weekends
  • Must be a highly motivated self-starter with outgoing, customer-oriented personality
  • The desire to learn and provide superior customer service – before, during, and after the sale
  • HS Diploma/ GED required

Hertrich Offers:

  • Extremely Competitive Salaries 
  • Medical, Dental, Vision, Disability, Accident, Cancer, & Life Plans
  • Paid Vacations
  • Paid Holidays
  • Paid Personal Days
  • 401K with Employer Match
  • Employee Purchase Discounts

'Offers of employment are conditional. Candidates must successfully complete a Pre-Employment Drug Screening, Criminal Background Check, and Motor Vehicle Record Check.  A criminal record will not automatically disqualify an applicant from employment.  We are a drug-free workplace.   We are an EEO/ AA employer.  Job seekers will be given consideration without regard to their disability or protected veteran status.' 

Job ID: 0342P
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