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- West Hartford, CT
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ProHealth Physicians, Inc. • West Hartford, CT
Posted 10 days ago
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The Certified Medical Assistant supports the Care team and its patients through patient care, clinical and administrative tasks including patient intake, receiving and responding to patient phone calls, and documenting patient interactions. The MA performs duties within their scope of practice delegated by, and under the supervision of, a provider or physician.
Performs all duties within the scope of a Medical Assistant’s practice, including phlebotomy
Performs EKGs and other office testing
Performs quality control checks on equipment
Rooms patients according to policy and procedures, prepares patient for examination
Records patient care documentation in the medical record accurately and in a timely manner
Coordinates patient care as directed by physicians, company standards and policies
Respects patient confidentiality at all times and treats patients with courtesy and respect
Organizes exam and treatment rooms, stocks and cleans rooms and sterilizes instruments
Practices standard infection control precautions
Telephone and in-person screening limited to intake and gathering of information without requiring the exercise of judgment based on clinical knowledge
Carries out standing orders consistent with ProHealth’ s policies and procedures
Schedules tests, treatments and follow-up visits on behalf of patients
In advance of the visit, perform Pre-visit Preparation to confirm that all needed information is available
Informs new and existing patients/families about how to access information about their healthcare team
Delivers quality customer service
Ensures all policy and procedures are followed including infection control, patient confidentiality and privacy
Actively participate in regular team meetings and quality improvement activities
Responsible for conducting outreach to patients identified on monthly clinical performance reports
Provide effective communication with all patients
Performs all other related duties as assigned
- High school graduate or GED equivalent required
- Medical Assistant Certification required
- Phlebotomy required
· Basic computer literacy required
· Experience working with an electronic health record is preferred
· Knowledge of medical terminology
· Ability to react calmly and effectively in emergency situations
· Good communication and customer service skills
· Knowledge of ICD - 10 and CPT coding preferred
Physical & Mental Requirements:
Ability to lift, push or pull >35 lbs. with assistance
Ability to stand for extended periods of time
Ability to use fine motor skills to operate equipment and / or machinery
Ability to receive and comprehend instructions verbally and / or in writing
Ability to use logical reasoning for simple and complex problem solving
Occasionally requires exposure to communicable diseases or bodily fluids
Ability to discriminate shades of color when reading dipstick
Careers with ProHealth Physicians: PHP is Connecticut’s leading primary care physician organization. Our family of primary care doctors and specialists care for more than 360,000 people statewide. We are privileged to be trusted by our patients with their health and wellbeing. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to improve the lives of all those we serve. We dedicate ourselves to outstanding care and excellent service. We support research and education that improves the health of our patients. We are open to new ideas, and we are committed to improving our skills and knowledge
To be considered for this position, applicants need to meet the qualifications listed in this posting.
ProHealth Physicians is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Diversity creates a healthier atmosphere: ProHealth Physicians is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.