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Job Requirements

If you meet the above skills and qualifications, please forward your resume for confidential consideration to jasmine@hedyholmesstaffing.com or call (209) 955-2828.

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Customer Service Representative

The Hedy Company Inc Lodi Full-Time
$14.50 - $16.00 / hour
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Hedy Holmes Staffing is seeking an experience customer service representative within the warehouse/logistics industry. Please review details below.

SUMMARY:

The Customer Service Representative will report to the Assistant Sales Manager and will perform a wide range of administrative and clerical duties for the department to facilitate the efficient operation of the organization.

Key Competencies/Qualifications

  •          Two or more years of administrative office experience preferably in a distribution       and/or inventory office.
  •          Demonstrated proficiency with MS Word and Excel.  Experience using an ERP system such as JD Edwards is preferred.
  •          Excellent verbal and written communication skills.
  •          Proven ability to perform with a high degree of accuracy and attention to detail.
  •          Capable of building strong relationships both internally and externally.
  •          Ability to resolve routine and complex issues and promote customer satisfaction.
  •          Proven ability to work with limited supervision and follow projects through to completion.

Main Job Tasks and Responsibilities:

  •          Inputs order information and proofreads orders for accuracy.
  •          Prepares documents for billing and communicates customer specifications/requests to manufacturing personnel.
  •          Communicate with customers, brokers, and carriers directly regarding the status of orders.
  •          Researches complaints or questions and may dispatch trucks.
  •          Provides general clerical support to the Manager(s) and others.


If you meet the above skills and qualifications, please forward your resume for confidential consideration to jasmine@hedyholmesstaffing.com or call (209) 955-2828.

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer

Location

Salary Details

Based on Job Title, Location and Skills
$15
Below Avg. Average Above Avg.

Career Path

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Customer Service Representative
$14.50 - $16.00 / hour
Estimated Salary: $64K
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Hedy Holmes started her personnel service in Stockton in 1979, specializing in permanent placement. Since then, we have expanded our services to include Temporary services to meet the various needs of business in the Central Valley.

Today, Hedy Holmes Staffing Services is proud to be the largest woman owned business in San Joaquin County and winner of he Record newspaper's "Best Employment Agency" award.

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