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Customer Retention Representative

5755 Granger Road Independence, OH Independence, Cleveland Full-Time
$38,000.00 - $45,000.00 / year
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ENTRY LEVEL CUSTOMER RETENTION REPRESENTATIVE

We are a different breed of outsourced services and support company, distinguished by our approach, our structure, our philosophy and our skill sets. We are known for our smart thinking and our friendly, flexible service. All efforts focus on putting our clients at the top of their markets, benchmarking and improving on results and providing a launchpad for new ideas, new directions and new business initiatives. We welcome the opportunity to challenge our own assumptions, push the envelope and explore new opportunities. 

New angle on customer service . . .
We are filled with professionals who handle existing client and customer base in Northeast Ohio. We've now expanded our skill-set to better convey the full range of services we provide. We are currently expanding to accommodate growth - will take care of our client's customers in the way they prefer to communicate.

We hope you will want to be a part of all this excitement and endless opportunities for future growth. Current openings are for Full-Time Customer Service Professionals. Candidates must be energetic and detail-oriented with a friendly, professional attitude.

Responsibilities include:

  • Answering questions from customers
  • Assisting customers with orders
  • Calling in sales applications
  • Presenting savings  to customer base daily



keywords: customer service, customer service rep, order processing, web chat, customer care, client service, service, arise, fast track, tribe, next day, vivid, outsourced services, support, customer support



  • HS diploma or GED required
  • Communication Skill-set
  • Energetic and Outgoing Personality
  • Must be dependable, organized, possess excellent oral and written communication skills, strong attention to detail, the ability to meet stringent deadlines and the ability to multi-task in a fast-paced environment.

Previous experience is NOT required. 



**NOTE: THIS IS AN ENTRY LEVEL POSITION**







CANDIDATES WITH ANY OF THE FOLLOWING EXPERIENCE OR INTEREST IN, PLEASE APPLY:

business development, marketing coordinator, customer care, customer relations, customer acquisition, customer conversion, direct sales, direct marketing, face to face marketing, face to face sales, customer satisfaction, restaurant management, restaurant service, customer service adviser, public relations management, public relations manager, advertising, non-profit, non-for profit, training, trainer, personal trainer, electronics, career focused, career development, career minded, brand ambassador, brand management, brand manager, promotional marketing, promotional sales, entrepreneur, entrepreneur management, entrepreneur mindset.

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer

Location

Salary Details

Based on Job Title, Location and Skills
$42K
Below Avg. Average Above Avg.

Career Path

See the next step in your career
Customer Retention Representative
$38,000.00 - $45,000.00 / year
Estimated Salary: $64K
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