Skip navigation
Unable to save this job. Please try again later.

{msg}

Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

  • Salt Lake City, UT
  • Human Resources

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest Customer Service Representative jobs in Salt Lake City, UT delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Sign Up

or   Sign In Here
Password Must Contain
• 
8 to 15 characters
• 
1 uppercase letter
• 
1 number or symbol
• 
1 lowercase letter
Cancel
Create an Account with CareerBuilder to save jobs & unlock these great features
See similar job titles and skills to help you make your next move
Upload a resume and become visible to Hiring Managers and Employers
Compare Salary Information to see where you stand amongst your peers
Easily Quick Apply to jobs with just one click!

Email Send Failed!

Entry Level Associate | Customer Service : CSR

Salt Lake City, UT

Posted 23 days ago

Job Snapshot

Full-Time
Travel - None
Experience - None
Degree - None
Negotiable
Consumer Products, Hospitality, Food
Admin - Clerical, Customer Service, Hospitality - Hotel

Job Competition

75+

Applicants

How Do You Compare to the Competition?

Get facts about other applicants with a CareerBuilder Account

Job Description

We are looking for outgoing individuals with great communication skills to join our team as customer service associates. The position duties are primarily composed of sales, dealing with complaints, orders, errors, account questions, billing, cancellations and troubleshooting.

Primary responsibilities for the Customer Service Representative role include:


  • Customer Service Representatives resolve customer complaints. This can be via phone, email, face-to-face or social media.

  • Customer Service Representatives use telephones to reach out to customers and verify account information.

  • Customer Service Representatives greet customers warmly and ascertain problem or reason for calling.

  • Customer Service Representatives will help to upgrade accounts.

  • Customer Service Representative assist with placing customer orders, refunds, or exchanges.

  • Customer Service Representative take payment information and other pertinent information such as addresses and phone numbers.

  • Customer Service Representative answer customer questions about warranties or terms of sale.

  • Customer Service Representative suggest solutions when a product malfunctions.

  • Customer Service Representative handle product recalls.

  • Customer Service Representative attempt to persuade customer to reconsider cancellation.

  • Customer Service Representative inform customer of deals and promotions.

  • Customer Service Representative utilize computer technology to handle high call volumes.

  • Customer Service Representative work with customer service manager to ensure proper customer service is being delivered.

  • Customer Service Representative close out or open call records.

  • Customer Service Representative report to management on overall customer satisfaction.



Job Requirements

Required Skills:
  • Excellent communication, customer service, interpersonal, and typing skills

  • Computer Skills

  • Ability to work efficiently and effectively in a multi-task customer service environment

  • Strong decision making ability

  • Problem solving skills

  • Strong oral communication skills including active listening

  • Excellent organization skills

  • Effective and accurate decision making skills

Recent graduates and college students are encouraged to apply.

Applicants must be over 18 years of age and eligible to work in the United States.
































































People from all backgrounds seeking part time or full time opportunities in the following areas are encouraged to inquire about our program: sales, customer service, sales representative, internships, part time, manager, clerical, management, purchasing, administrative, receptionist, maintenance, warehouse, part time, restaurant, office, assistant, hotel, supervisor, general, advertising, writer, graphic, office manager, communications, sales manager, admin, executive assistant, pharmaceutical, food, production, project management, editor, hospitality, professional, bartender, call center, inventory, photography, bilingual, sports, cashier, clerk, customer service, client relations, entry level, distribution, sales management, shipping, waiter, waitress. Apply if you have the following experience: entry level sales, customer service, manager, marketing, student, accounting, entrepreneur, summer job, entry level, sales, marketing, general, retail, restaurant, hospitality, home improvement, construction, management, administrative, front desk, receptionist, concierge, client relations administrative assistant, business development, business, internship, advertising, human resources, receptionist, entry level, retail, insurance, education, outside sales, strategy-planning, project manager, part-time, server, summer employment, promotions, pr, customer service, full-time, restaurant, barista, bar-back, bartender, quality control, quality assurance, standard operational procedure, assistant, secretary, public relations, summer, salesman, hotel, safety, executive assistant, summer work, communications, training, human resources, office manager, media, general, social services, sales manager, pharmaceutical sales, food services, jobs, summer, recruiter, sales, bartender, general business, project management, hospitality, server, collections, bookkeeper, intern, management trainee, purchasing, full time, part time, bilingual, inventory, recruiter, data entry, manual data entry, executive assistant, counselor, travel, teaching, help desk, law enforcement, trainer, media, professional, trainee, data entry, internship, administration, new graduate, hostess, executive assistant, hostess, sales management, coordinator, cashier, medical sales, distribution, financial, manager, sports, entertainment, international, consultant, real estate, telecommunications, general, retail, business, sports, entertainment, marketing, sports marketing, customer service

Help us improve CareerBuilder by providing feedback about this job: Report this Job.
CAREERBUILDER TIP
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.