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  • Phoenix, AZ

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General Manager, 3PL Freight Brokerage

3PLR • Phoenix, AZ

Posted 29 days ago

Job Snapshot

Experience - At least 5 year(s)
Other Great Industries, Transportation
Supply Chain, Transportation, Business Development


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Job Description

General Manager, 3PL Freight Brokerage

Our client is a mid-sized 3PL based in Phoenix AZ offering domestic transportation management (DTM) services. It is seeking to hire a General Manager of 3PL Freight Brokerage Operations to grow both revenue and staff for its transportation management services business. The ideal candidate will have at least 10 years of freight brokerage experience, with at least 3 of those in a management role with P&L responsibility. The manager role requires a hands-on leader that can implement best practices in operations, carrier procurement and training.

The General Manager of 3PL Freight Brokerage Operations will be responsible for setting and meeting growth objectives, employee training, performance management, compliance and new business development, as well as carrier procurement, rate negotiation and service quality control. Current transportation modes include truckload, LTL and intermodal.

Primary Responsibilities:
  • Oversee and manage daily freight brokerage operations.
  • Supervise operations and account managers, and hire talent.
  • Establish financial goals and manage P&L, including gross revenue, contribution margin and net profit.
  • Deliver annual budget plans, including staffing, labor and capital expense requirements.
  • Effectively communicate strategies across the organization.
  • Implement policies and procedures to a high quality of delivery and customer satisfaction.
  • Responsible for customer on-boarding after sale.
  • Procure carriers, negotiate rate contracts and measure delivery performance.

Job Requirements

  • At least 7 years of freight brokerage experience, with 3 years in a management role.
  • Excellent interpersonal and leadership skills, including the ability to establish a positive culture, effectively communicate strategy to all levels, prioritize tasks, and assign responsibilities and accountability.
  • Demonstrated success in profitably expanding freight brokerage sales and branch operations.
  • Hands-on experience in setting up multi-modal freight brokerage, including the implementation and use of state-of-the-market TMS.
  • Experience in carrier procurement, contract negotiation and quality measurement.
  • Former responsibility for budgeting and profit and loss accountability.
  • Entrepreneurial spirit for leadership and ability to collaborate in a corporate environment.
  • Proficiency with Microsoft Office, especially Excel.
  • Ability to analyze and improve processes.
  • College degree in Supply Chain/Logistics or Business Management preferred.

The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Job ID: 211
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