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Company Contact Info
- Rock Hill, SC
- Tim Goff
- Phone: 704-644-7000
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Technical Support Technician
Rock Hill, SC
Posted 28 days ago
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Global manufacturer of industrial equipment is looking to add to their inside technical support team and is seeking an experienced field service professional to contribute to their growing field service team.
- Ensure highest level of service to clients and end users
- Monitor and create reports on activity and performance
- Promote adoption of continuous improvement initiatives
- Conduct demonstrations of new machines to employees and clients
- Communicate with end users
- Provide service training to dealers
- Respond to calls for technical service
- Extensive experience with troubleshooting electromechanical equipment
- 5+ years technical service experience
- Experience in a customer facing role
- Ability to troubleshoot complex mechanical and electrical equipment