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Concierge

Olympus Property Dallas Full-Time
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DO YOU HAVE EXCELLENT CUSTOMER SERVICE SKILLS? DO YOU HAVE A PASSION FOR PEOPLE?

If so, we are looking for you to be a part of our team. Olympus Property is currently seeking a Concierge for one of our high-rise properties in Downtown Dallas. The concierge position is often demanding and fast-paced, requiring excellent time management and problem-solving skills. On a daily basis, the concierge will interact with residents and guests from varied backgrounds and walks-of-life, and therefore an amicable personality and unflappable disposition are a must for a successful concierge.

Hours are 12pm-8am with the flexibility of working other hours

Responsibilities:

  • Monitors and announces visitors and controls access to the property from front area. Reviews access control cameras frequently and reports any suspicious activity according to Front Desk procedures.

  • Handles all concierge duties with enthusiasm including, but not limited to: processing incoming mail and outgoing packages; answering questions, making recommendations, and making arrangements on items such as transportation, restaurant reservations, personal shopping, health and beauty services, and cultural events; travel and meeting planning; delivering dry cleaning; and coordinating housekeeping or other community-specific services (for example, dog walking).

  • Possesses an in-depth knowledge of the attractions, nightlife, and special services of the surrounding area in order to enhance a 5-star residential-living experience.

  • Adheres to all Front Desk procedures including, but not limited to: reviewing and completing Daily Activity Reports (DAR); completing incident reports for management; and responding to emergency situations.

  • Ensures that resident and guest concerns are resolved in a professional and timely manner. Reports to Community Manager and/or Lead Concierge any resident or guest dissatisfaction.

  • Performs other job-related duties as directed.




  • High school diploma or equivalency required

  • A degree in hospitality management or business administration strongly desired.

  • Minimum of one year of high-end/luxury of hospitality or property management experience preferred.

  • Must possess strong organization skills with the ability to effectively manage multiple, competing priorities while remaining composed and professional.

  • Fluency in one or more foreign languages is also a plus. 
    Must be able to pass Drug Test.

Skills required

Customer Relationship Management
Interpersonal Skills
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OLYMPUS PROPERTY CARES

As individuals and as a company, our team members strive to show how much we care about the local communities where we live and work. Because our residents are our neighbors, it's important to us that the Olympus Property community is more than just a place to live. Our community outreach in local areas allows us to address the concerns of individual communities and our team members feel good about volunteering their time to make their communities a great place to live.

We encourage team members to seek opportunities to contribute to the community by supporting their efforts with time, donations, and extra hands. Our team members find meaningful ways to give to their communities by walking, building, supporting and cheering on local troops and non-profit organizations.

OLYMPUS PROPERTY – GREEN INITIATIVES

Olympus Property recognizes our obligation, through greater awareness and education, that it is important to do our part to help protect and enhance the environment. We continue to strive to be at the forefront of our industry in being a green company. Olympus Property’s green efforts focus on conserving at the corporate level and at our existing apartment communities by educating our associates, residents, clients and visitors on ways to do so.

Olympus Property has made a commitment to protecting the environment through sustainable development and operations to conserve natural resources and create healthy places to live and work.


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