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Company Contact Info

  • 8615 Directors Row
    Dallas, TX 75247

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DISPATCHER

Carey Limousine Dallas, Inc. • Dallas, TX

Posted 10 days ago

Job Snapshot

Full-Time
Travel - None
Experience - None
Degree - High School
Transportation, Travel, Other Great Industries
Transportation, Customer Service
Relocation - No
4

Applicants

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Job Description

ARE YOU READY TO TAKE A STEP UP TO WORKING FOR THE MOST RESPECTED CHAUFFEURED SERVICES COMPANY WORLDWIDE?

 

Carey Limousine Dallas is hiring for the position of:

Dispatcher 
Schedule: Tuesday - Friday, Sunday 2:00Pm, - 10:00pm


POSITION SUMMARY:

Tracks drivers and/or chauffeurs to fulfill ground transportation reservations and requests. Ensures that chauffeurs are on location. Confirms that chauffeurs have made contact with their passenger. Answers all calls related to “Locate Chauffeurs" and coordinates meeting with passenger. Provides multi-channel support as needed during peak times.  Assists customer engagement center (CEC) with inquiries concerning rates and drive times.  Answers customer questions in regards to schedule changes, availability of vehicles, and existing reservations.



 


Join a world-class and worldwide organization:


Carey Limousine New York, Inc. and Embarque New York, Inc. are subsidiaries of Carey International, Inc.

  • Won the prestigious Award of Excellence for Best Chauffeured Services Worldwide from Luxury Travel Advisor magazine. 
  • Awarded two GOLD Travel Weekly Magellan Awards, one for best worldwide coverage and the other for best mobile application.

 

Fleet and Technology Facts:

Carey’s wide range of amenities and services attract clients of the highest caliber.


  • Fleet of well-maintained late-model sedans, SUVs, vans and specialty vehicles with in-vehicle GPS.
  • Proprietary innovative technology allowing Customers to make reservations on-line, through a mobile app or by phone.  
  • Our advanced technology extends to “two-way" in-vehicle tablet-based communications between our Chauffeurs and Dispatchers and between our Chauffeurs and Customers. 

  

Our Benefits

 For Full-Time positions:

  • Paid vacation and sick leave.  Ten (10) paid holidays per calendar year.
  • Company subsidized medical, dental, and vision insurance
  • Company-paid Life insurance and short-term disability insurance
  • Supplement insurance options at group rates, including Long Term Disability, Accident, Cancer, Critical Care, and Universal Life.
  • Free Employee Assistance Program
  • 401(k) Plan

 

Learn more at our websites:  carey.com and embarque.com.    
Carey is an Equal Opportunity Employer.


To express interest in this career opportunity, respond with a cover letter with salary history and a current resume.   Refer to position: DAL17-22 ; DAL17-27


Job Requirements

Requirements:

  • High school degree or equivalent
  • At least 6 months of experience with customer service and/or dispatching preferred.
  • Must have keyboarding skills, type 30-40 wpm. 
  • Requires the ability to use a calculator, operate PC software, and various office machines. 
  • Ability to operate Phone/Nextel radio equipment. 
  • Excellent customer service and communication skills, both verbal and written. 
  • The ability to perform basic math and spelling functions. 
  • Must have positive interpersonal skills.
  • Knowledge and ability to provide accurate assistance and information to others on dispatch team
  • Can identify problem issues and develop reasonable and workable solutions within the company standards, knowing when to promptly escalate to a higher level of authority
Job ID: DAL17-32; DAL17-33
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