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Company Contact Info
142 West 57th Street
New York, NY 10019
- Jonathan Gafni
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Head of Customer Support
iMarketsLive • New York, NY
Posted 22 days ago
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We are an online education company on the Foreign Exchange Market, looking for an experienced, driven, customer service manager to join our management team in Midtown Manhattan.
We are a young company that is experiencing a tremendous amount of growth, looking for the right, dependable, focused individual, that is looking to grow with us for the long term.
This position will report to our Central Park South office, which has great amenities, in a young, laid back, casual office environment, around tons of great dining and entertainment. This position will also have the occasional opportunity to travel, and/or work remotely.
The customer service manager will be responsible for hiring, firing, scheduling, training, analyzing and improving the efficiency of 30+ customer supports reps, that work for the company remotely across the globe.
We will be conducting interviews for an immediate start date, March 2018.Head of Customer Service Duties and Responsibilities