Skip navigation
Unable to save this job. Please try again later.

{msg}

Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

  • Palm Beach Gardens, FL
  • Wayne Crews

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest Operations Manager jobs in Palm Beach Gardens, FL delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Sign Up

or   Sign In Here
Password Must Contain
• 
8 to 15 characters
• 
1 uppercase letter
• 
1 number or symbol
• 
1 lowercase letter
Cancel
Create an Account with CareerBuilder to save jobs & unlock these great features
See similar job titles and skills to help you make your next move
Upload a resume and become visible to Hiring Managers and Employers
Compare Salary Information to see where you stand amongst your peers
Easily Quick Apply to jobs with just one click!

Email Send Failed!

Operations Manager

TBC Corporation • Palm Beach Gardens, FL

Posted 19 days ago

Job Snapshot

Full-Time
Travel - Road Warrior
Experience - 2 to greater than 15 years
Automotive - Motor Vehicles - Parts
Management
0

Applicant

How Do You Compare to the Competition?

Get facts about other applicants with a CareerBuilder Account

Job Description

General Summary:

The Franchise Operations Manager (FOM) has multiple functions focused on supporting new/existing Franchisees,growing opportunities in new markets for the franchise and ensure brand compliance and consistency. The FOM is highly engaged in leading franchisees through change management, helping new franchisees become operationally proficient.  The FOM is knowledgeable about the Big O Tires brand standards, training techniques & policies, store operations and "go-get" marketing as well as, execution on key TBC initiatives. The FOM is a Brand Ambassador for the Big O franchise brand and is a key player in helping the brand grow across all markets.  This will include: sales execution, customer service, bay management, branding, ensuring compliance with our standards as well as, training/development. 

Primary Responsibilities include, but are not limited to:

  • FOM provides in-store support to new/existing Franchisees, or to new stores, for a determined length of time.
  • Provides supplemental training to staff on front office & back shop practices to include sales, P&L's, ROI, labor and controllable expenses.
  • Reviews completion of equipment installment, computer equipment, software, brand compliance and any other items relevant to franchisees needs.
  • Establishes relationships with existing Big O franchisees looking to expand and helps educate franchisees on the benefits of utilizing FOM services.
  • FOM works with the following teams: Franchise Field, Franchise Business Consultants, Division V.P.’s and Director of Operations, among other team members at any given time and/or during market visits as well as, execution on other Big O initiatives.
  • The above list of responsibilities is not exhaustive and you may be required to undertake other responsibilities and training as requested or assigned.

Job Requirements

Education & Experience:

  • Bachelor's degree preferred, but no required
  • Experience: 2+ years of sales experience in the automotive industry, brand compliance experience or franchise experience in automotive and/or with multi-unit retail industries
  • Excellent communication skills, both oral and written, as well as, listening, training and presentation skills
  • Ability to multi-task, motivate and influence franchisees
  • Results driven
  • Microsoft Office Skills: PowerPoint, Word, and Excel
  • P&L management in a competitive automotive environment. Thorough understanding of key  financial metrics and ratios (cash flow, break-even, profitability, ROI, labor, controllable expenses, managing Gross Profit% vs. Gross Profit Dollars, etc.) and operational drivers with the ability to recommend and convince franchisees to make changes where appropriate
  • Ability to engage with TBC corporate support departments when necessary
  • Highly motivated self-starter and a strong work ethic with a positive attitude
  • Deliver impeccable customer service and foster and maintain a high level of professional courtesy and integrity
  • Strong organizational skills
  • Team player with a high level of accountability, strong follow-up skills, and a passion for the business
Help us improve CareerBuilder by providing feedback about this job: Report this Job.
CAREERBUILDER TIP
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

More Jobs at TBC Corporation

View All Similar Jobs View All Similar Jobs