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Customer Service Representative/ Call Center Representative

Spectraforce • Urbandale, IA

Posted 9 days ago

Job Snapshot

Contractor
Degree - High School
Insurance
Customer Service
55

Applicants

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Job Description

Position: Call Center Representative I

Duration: 3 Months

Location: Urbandale, Iowa 50398

 

Responsibilities:

  • Responsible for answering telephone inquiries and promoting an organization's products and services.
  • Responsible for researching and resolving complaints to ensure customer retention and satisfaction.

Job Requirements

 

Experience and Skills:

  • Must have a minimum of a high school diploma or its equivalent and 0-2 years of experience in the field or in a related area.
  • Must have knowledge of commonly-used concepts, practices, and procedures within a particular field.
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