Skip navigation
Unable to save this job. Please try again later.


Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

  • McLean, VA

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest Customer Care Representative (CCR) jobs in McLean, VA delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Sign Up

or   Sign In Here
Password Must Contain
8 to 15 characters
1 uppercase letter
1 number or symbol
1 lowercase letter
Create an Account with CareerBuilder to save jobs & unlock these great features
See similar job titles and skills to help you make your next move
Upload a resume and become visible to Hiring Managers and Employers
Compare Salary Information to see where you stand amongst your peers
Easily Quick Apply to jobs with just one click!

Email Send Failed!

Customer Relations Associate - Customer Service, Client Services & Customer Experience

Nation United • McLean, VA

Posted 26 days ago

Job Snapshot

$35,000.00 - $55,000.00 /Year
up to $35-55k/year with GREAT Bonuses!
Consumer Products, Training, Other Great Industries
Entry Level, Customer Service, Professional Services

Job Competition



How Do You Compare to the Competition?

Get facts about other applicants with a CareerBuilder Account

Job Description

Customer Relations Associate - Customer Service, Client Services & Customer Experience

Do you have a passion for people, a competitive edge, and a desire to make a difference in a company?

We are hiring for a Customer Relations & Customer Experience Associate for one of our client’s growing campaigns.  This position serves as the main intermediary between our clients and their consumers for the presentation and support of their products and services.  The Customer Relations Associate is literally the face, voice and spirit of our clients to the consumer and is one of the most valued positions in our firm.  We provide extensive training in all product knowledge, company policies, conflict resolution, customer service and sales strategy and more. This is a fast-paced work environment as we are currently undergoing a regional expansion and we are looking for not only our next team members but also our next team leaders.

Purpose of the Position:

Maximize customer satisfaction and customer acquisition through daily interactions with interested consumers, educating them on product offerings and conducting follow ups to ensure that policies are responsive to consumer needs.  Responsible for providing excellent customer service representing our firm and our clients with the highest degree of professionalism, courtesy, and integrity in all interactions with existing and potential customers.

  • Proactively deliver customer service and sales support for all assigned customer leads
  • Ensure confidentiality and security of consumer data in sales transactions
  • Build strong relationships with team members, superiors and consumers
  • Attend regular meetings and conferences – light travel involved

Job Requirements


  • Completion of an undergraduate program or equivalent work experience preferred
  • Ability to communicate effectively with consumers, staff and management
  • A strong customer service mentality paired with a friendly, helpful personality
  • Incredible attention to detail and the ability to learn quickly
  • High scheduling flexibility – the ability to work some weekends for larger projects

Some benefits of the Customer Relations Representative Position:

  • Comprehensive Paid Training by a National Manager
  • National and International Travel for Company Events
  • Opportunity for Community and Charity Involvement
  • Flexible Scheduling
  • Numerous Advancement Opportunities 

Help us improve CareerBuilder by providing feedback about this job: Report this Job.
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.