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Call Center Representative / Appointment Coordinator

Fury Ram Commercial Truck Center Lake Elmo, MN Full-Time
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Call Center Representative

Large Chrysler Dealership is expanding and is currently seeking Call Center Representatives for their growing sales department. This is an opportunity to earn large bonuses in a fun environment.  

Job Responsibilities:

  • Communicates effectively with call center and internet customers and prospects according to their preferred method of communication, whether by phone, by email, or in person
  • Sets a minimum of appointments per month based on objectives established by the manager
  • Directs customers to product information resources, including those available on the Internet
  • Checks email frequently and respond to inquiries immediately
  • Works with Sales staff to assist with follow-up activities with current and past customers
  • Keeps abreast of new products, features, accessories, etc., and their benefits to customers
  • Attends product and sales training as requested by sales manager
  • Maintains a professional appearance
  • Previous call center and/or customer service experience is a plus
  • Requires strong oral and written communication skills in order to work most effectively with customers
  • Must be internet savvy, have good computer skills and excellent organizational skills to help keep track of all sales leads and to insure that data is up-to-date
  • Excellent follow through and follow up skills
  • Must be able to understand the psychology of customers to work with them accordingly
APPLY NOW to become part of the team!

Recommended skills

Customer Service
Computer Literacy
Sales Management
Call Centers
Sales Training


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Call Center Representative / Appointment Coordinator
Estimated Salary: $70K
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