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Logistics Customer Support

Tribe Transportation Gainesville Full-Time
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Logistics Customer Support

Tribe Transport, Inc. is one of the fastest growing, double minority, transportation companies in the country! Established in 2005, we’ve more than doubled in size, and we’re still growing TRIBE strong. We credit our success with having dedicated and talented TRIBE members, and are searching for more!


At TRIBE, Customer service is our priority. Part of this process involves providing each of our Customer Service Representatives an assistant. The ideal candidate is self –driven, organized, able to problem solve and make quick, sound decisions all while meeting deadlines. As the Customer Service Assistant you will be the professional behind the scenes, playing a key role in exceeding our customer’s expectations. 


Your typical day will include:

·        Accurately entering all customer orders into the Transportation Management system.

·        Assist in setting up pick-up and delivery appointments.

·        Understand and execute all customer requirements for freight temperatures and handling.

·        Update pertinent information in real-time.

·        Serve as a backup for Customer Service Representatives. 

Tools for Success:

·         High School Diploma or equivalent

·         Minimum of one (1) year Customer Service Experience

·         Positive attitude while under stressful conditions

·         Excellent organization, relationship building, and planning skills.

·         Excellent computer skills required.

·         TMW Knowledge desired.

·         Experience working in a deadline driven environment preferred.  

·         Maintain a clear record of customer details including current contract rates, contacts and any other pertinent information.

·         Strong computer skills

·         Competency in Outlook, Word and Excel

·         Able to work and thrive in a fast-paced environment

·         Strong ability to multi-task

Recommended skills

Computer Literacy
Customer Service
Microsoft Excel
Microsoft Outlook


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Logistics Customer Support
Estimated Salary: $65K
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Tribe Express is one of the fastest growing asset based minority transportation companies providing truckload service via power only, dry, refrigerated, flatbed, tankers, and expedited modes. With a history of providing excellent service in these modes, Tribe Express, Inc. has built a substantial and reliable asset & fleet logistics base of partners to handle any shipment that is offered by our customers. Drivers and fleet operators are screened thoroughly by our Safety Resources Department, ensuring that only responsible drivers operating our quality equipment are assigned to move your freight. This network of capacity and shippers is bolstered by our cutting edge technology, innovation, and our extensive communication methods.This is all done with the personal touch of our experienced employees, available 24/7, who care for these loads from order tender to successful delivery.

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