Are you looking for a long term career, with Great Pay & Benefits?
CDJR of Indian Trail in Indian Trail, NC. is looking for an experienced Service Advisor. They provide an excellent environment to progress your career, a state-of-the-art facility, a dedicated staff with a great working environment.
The service advisor is responsible for building strong customer relationships and selling technicians’ time. They greet and consult customers on service needs, perform a thorough vehicle walk around inspection, sell services, keep customers updated on services, field all live service calls and take ownership of the customer experience.
Greeting customers promptly
Obtaining customer and vehicle information
Clearly reporting all vehicle symptoms as described by the customer
Determining and recommending needed maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and updating customers frequently
Verifying that the final invoice reconciles with the work performed on the repair order
Explaining all completed work and charges to customers
Must have knowledge in the automotive industry
MUST have at least 2 years previous experience as a Service Advisor, Assistant Lane Manager or Service Consultant
ADP computer experience a plus
Above average energy level
A desire for a long term career with a growing organization
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Job ID: 0140
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