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Credit Collection Assistant

Creative Financial Staffing Canton Full-Time
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We are currently searching for a Credit Collection Assistant who is going to assist the Credit Manager.


  • Gathering information about clients, obtaining credit applications from clients and performing credit checks from trade references and credit reports

  • Obtain credit line approval from the Credit Manager and enters data into databases

  • Follow up by notifying requestor of new account and line of credit and terms.  Send credit notification letter to client informing them of their account information.

  • Keeping knowledge of key issues up-to-date (for example legal, market risk and compliance issues)

  • Helping to enhance the quality of credit applications

  • Making recommendations about procedural/policy changes


  • Daily, weekly and monthly reporting to direct supervisor

  • Daily, weekly and monthly Delinquency notices

  • Processing daily credit memos and the appropriate reporting

  • High volume phone calls to assigned delinquent customers

  • Manage customer collection note spreadsheet

  • Reconcile customer disputes as they pertain to payment of outstanding balances that are due

  • Provide excellent & considerate customer service to clients and sales

  • Participate in Finance meetings

  • Meet defined department goals and activity metric

Required Skill Sets:

    • Must have 3 years of Credit and Collection business to business credit and collections experience

    • Must have a high school diploma or equivalent degree

    • Strong Excel skills

    • Highly organized

    • Strong communication skills, both written and verbal

    • Ability to work well with both internal and external clients

Recommended skills

Credit Management
Credit Reports
Customer Service


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Credit Collection Assistant
Estimated Salary: $71K
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