Team Alpha is seeking Customer Service Sales Associates who want to provide excellent customer service to our clients. As a national business leader, Team Alpha offers outstanding opportunities for energetic, self-motivated individuals to make an impact as part of a dynamic team. If you enjoy helping others, finding solutions, and are ready to make a difference in customer service, we want to hear from you!
Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity.
One on one sales based interaction with customers
Answer questions independent of decision-support tools.
Solve problems that are generally unstructured and require extensive use of conceptual thinking skills.
Offer solutions to issues that are typically non-standard/non-routine and require extensive clarification.
Maintain broad and in-depth knowledge of client products and services.
Bonus and cash incentives
Organized sports leagues
Compensation based on performance
Employee personal/professional ongoing development
Knowledge of basic computer operations
Willingness to work shifts, as needed
Ability to learn
Courteous with strong customer service orientation
Dependable with proficient attention to detail
Good listening and responding skills
Must be flexible with the ability to adapt to changes quickly and think conceptually
Possess insight into self and others
Solid problem solving skills
Some technical knowledge
Must be willing to take the initiative
Strong organizational skills with the ability to juggle multiple tasks
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