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Automotive Service Advisor / Service Writer

Airport Chrysler Dodge Jeep Ram Orlando Full-Time
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Airport Chrysler Dodge Jeep is a fast-paced dealership offering a great opportunity to the right person!  If you are an out-going, motivated, energetic person with customer service experience in the automotive industry, then APPLY NOW!

**Qualified Chrysler Certified Advisors eligible for a $1,000 sign on bonus!**

 

JOB DESCRIPTION: 

The Service Consultant is responsible for building strong customer relationship and selling the technicians’ time. They greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up sell services by emphasizing value, keep customers updated on services, field all live service calls, and take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer.


Job Responsibilities: 

  •   Ensure that customers receive prompt, courteous, and effective service
  •   Drive the sale of technicians' time to meet departments sales forecast
  •   Prioritize required services, and be prepared to provide options upon request
  •   Keep customer informed on completion times, service expenses, and possible changes.
  •   Ensure customer has a positive dealership experience
  •   Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle

Job Requirements:

  • Minimum of 3 years of dealership experience in a Service Advisor role required
  • Chrysler dealership experience/certification is required
  • Reynolds & Reynolds experience
  • Must have computer proficiency
  • Must have good phone skills
  • Customer Service experience required
  • Strong organizational skills, required
  • Great work ethic, and an enthusiastic /positive attitude, required
  • Valid driver's license

APPLY NOW!

Recommended skills

Selling Techniques
Telephone Skills
Passionate
Extroverted
Hardworking And Dedicated
Positive Attitude

Location

About the company

CareerBuilder Estimated Salary

Based on Job Title, Location and Skills
$36K
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Automotive Service Advisor / Service Writer
Estimated Salary: $88K
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Job ID: 0011

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