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Automotive Service Advisor

Larchmont Chrysler-Jeep-Dodge Larchmont Full-Time
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Automotive Service Advisor

Larchmont Chrysler Jeep Dodge in Larchmont, NY, is looking for Automotive Service Advisors to join their service team!

The Service Advisor is responsible for building strong customer relationships and selling the technicians’ time. They greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up sell services by emphasizing value, keep customers updated on services, field all live service calls, and take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer.

Job Responsibilities

  • Ensure that customers receive prompt, courteous, and effective service 
  • Drive the sale of technicians' time to meet departments sales forecast
  • Prioritize required services, and be prepared to provide options upon request
  • Keep customer informed on completion times, service expenses, and possible changes
  • Ensure customer has a positive dealership experience 
  • Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle 

As a Service Advisor, you will be experienced and aware of the latest customer service practices and be a persistent problem solver. We have determined some factors that may enable your success as a Service Advisor:

  • 2  years of experience in a service advisor role in a any dealership setting
  • General technical knowledge of automobiles
  • Ability to upsell and communicate effectively with customers
  • Must have computer proficiency
  • Valid driver's license
  • Reliable and ethical worker
  • Ability to solve problems and find appropriate solutions

Dealership Commitment

  • 401(k)
  • Medical Insurance

Start your career as a Service Advisor for Larchmont Chrysler Jeep Dodge today.

Apply Now!

Recommended skills

Upselling
Perseverance
Customer Service
Sales
Selling Techniques
Multitasking

Location

About the company

CareerBuilder Estimated Salary

Based on Job Title, Location and Skills
$67K
Below Avg. Average Above Avg.

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Automotive Service Advisor
Estimated Salary: $88K
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