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  • 11820 Northwest Plaza Circle
    Kansas City, MO 64153

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Hotel Assistant General Manager (Hospitality Management)

Marriott International • Kansas City, MO

Posted 25 days ago

Job Snapshot

Hospitality, Hotel - Resort
Hospitality - Hotel


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Job Description

Hotel Assistant General Manager (Hospitality Management)


Job Description


Are you ready to turn your management experience into a rewarding long-term career with a dynamic and quickly-growing leader in the hospitality industry? Join our team at Marriott International! With more than 300 managed properties worldwide (including conference centers) our flagship brand, Marriott Hotels & Resorts celebrates the drive, focus, and resilience of our guests while focusing on exceptional service and genuine comfort. Due to our continued growth, we are currently seeking an energetic, organized, goal-oriented professional to lead and serve as a Hotel Assistant General Manager.


This is a hands-on hospitality management role in which you will support the General Manager in maintaining Marriott International’s high standards of excellence at your assigned hotel. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our global family and see why so many of our associates have made Marriott International their career home. Contact us today – we’re waiting to hear from you!


Hotel Assistant General Manager

(Hospitality Management – Marketing – Customer Service)


Job Responsibilities


As a Hotel Assistant General Manager, you will oversee daily operations, supporting all aspects, including guest and employee satisfaction, human resources, financial performance, sales, and revenue generation and delivering a return on investment. You will assist the General Manager in leading the team in the development and implementation of property-wide strategies with the objective of meeting or exceeding guest expectations.


Your specific duties in this role will include:


  • Ensuring that all brand standards are being maintained in each area of the property

  • Performing required annual Quality audit with GM and RD

  • Providing a safe working environment in compliance with OSHA/MSDS while promoting both Guarantee of Fair Treatment, and Open Door policies

  • Ensuring a viable key control program is in place

  • Maintaining current licenses and permits as prescribed by local, state, and federal agencies

  • Overseeing all finance and accounting functions, including, but not limited to, accounts payable, accounts receivable, petty cash, payroll and ordering procedures, end of period, banking procedures and PAF's

  • Reviewing financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement, and to determine areas needing cost reduction and program improvement

  • Assisting/teaching team managers scheduling (using Scheduling Tool), against guest and hours/occupied room goal

  • Making sure that staffing levels are appropriate to exceed guest expectations by motivating and encouraging staff to solve guest and employee related concerns

  • Ensuring that property hiring practices comply with I-9 and EEO requirements and strive for a culturally diverse work place


Job Requirements

Hotel Assistant General Manager

(Hospitality Management – Marketing – Customer Service)



Job Requirements


We are looking for a Hotel Assistant General Manager, who combines meticulous professionalism with a friendly, welcoming, and energetic personality. As you will manage a team, you must always be willing to roll up your sleeves leading by example, demonstrating self-confidence, energy and enthusiasm, operating the hotel as though you were welcoming guests into your own home. It is also important that you have excellent communication, interpersonal and presentation skills as well as the ability to effectively lead, influence, and encourage others.


Specific qualifications for the role include:


  • High school diploma or GED; Associate’s degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major, a plus

  • 2 years experience in the guest services, front desk, housekeeping or related professional area (experience requirement can be waived with an Associate’s degree)

  • Strong sales and marketing abilities

  • Ability to work in a fast paced environment

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

  • Ability to speak effectively before groups of customers or team members of organization

  • Quality Assurance Inspections experience and/or a proven ability to motivate teams to perform QA inspections at the highest level of detail

  • Proficiency with computer applications using MS Office-based software


Hotel Assistant General Manager

(Hospitality Management – Marketing – Customer Service)




As a Hotel Assistant General Manager with Marriott International, you will be part of a global hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It’s the kind of company where many of our associates come for a job, but stay for a career—the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves.


Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location.


  • Competitive pay

  • Comprehensive benefit packages (which may vary by country according to employment laws and practices)

  • Hotel room discounts at our locations around the globe

  • Discounts on food and beverages, as well as retail discounts in our gift shops

  • Professional development and advancement opportunities



Hotel Assistant General Manager

(Hospitality Management – Marketing – Customer Service)



Find Your World™ at Marriott Hotels & Resorts!


Apply now!

Job ID: TP007455
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