Galeana Chrysler Dodge Jeep Ram in Fort Myers is looking for an experienced Service Advisor to add to their dynamic service team!
The Service Advisor is responsible for building strong customer relationship and selling the technicians’ time. They greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up sell services by emphasizing value, keep customers updated on services, field all live service calls, and take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer.
Ensure that customers receive prompt, courteous, and effective service
Drive the sale of technicians' time to meet departments sales forecast
Prioritize required services, and be prepared to provide options upon request.
Keep customer informed on completion times, service expenses, and possible changes.
Ensure customer has a positive dealership experience
Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle.
As a Service Advisor, you will be experienced and aware of the latest customer service practices and be a persistent problem solver. We have determined some factors that may enable your success as a Service Advisor:
One year of experience in a service advisor role required
Automotive dealership experience is preferred
Must have computer proficiency
Valid driver's license
The Galeana Auto Group believes that its continued success, future growth and profitability depend on building trusting relationships with our employees and customers. Individual and organizational pride are critical. Our people make the difference! This belief fosters our commitment to provide opportunities for growth and new challenges for our employees so they may achieve professional development and personal fulfillment. We will continually strive to improve and operate by the highest standards in the retail automobile industry.
Full benefits include:
Major Medical and Dental Insurance
401K with company match
Tax deferred Health Savings accounts
Tax deferred Flex Spending accounts
Employee discount program
Paid training on current technologies
Paid Vacation up to 2 weeks
Team oriented work environment
Relocation assistance to “Right Applicant"
Start your career as a Service Advisor for Chrysler today. Apply Now!
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