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Company Contact Info

  • Lincoln, RI
  • Tomeko Henderson
  • Phone: 412.823.2500
  • Phone:: 877.782.3444

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Customer Service

A-Line Staffing Solutions. • Lincoln, RI

Posted 27 days ago

Job Snapshot

Full-Time
Travel - None
Experience - 1 to 3 years
Degree - High School
$13.00 - $16.00 /Hour
Other Great Industries
Pharmaceutical
75+

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Job Description


customer service, customer service rep, pharmacy technician, call center



A-Line Staffing is currently looking for an experienced Customer Service representative to fill our Customer Care position in Cumberland and  Lincoln, RI . This is a full-time position with a competitive salary and benefit opportunities. Below you will find a list of details regarding the job requirements. If interested please contact Tomeko Henderson, at (412) 823-2500 or [Click Here to Email Your Resumé]


Pay: $
13  
Hours:  Open Flexibility


Job

  • Customer Service rep. who will collects and reviews all patient insurance benefit information
  • Customer service rep. who will completes and submits all necessary insurance forms and electronic claims to process the claims in a timely manner as required by all third party payors.
  • Customer service rep. who will research and resolves any electronic claim denials.
  • Provides exceptional customer service to internal and external customers; resolves any customer requests in a timely and accurate manner; escalates complaints accordingly.
  • Maintains frequent phone contact with provider representatives, third party customer service representatives, pharmacy staff, and case managers.
  • Reports any reimbursement trends/delays to supervisor (e.g. billing denials, claim denials, pricing errors, payments, etc.).


Job Requirements


customer service, customer service rep, pharmacy technician, call center




Requirements:


  • Excellent Customer Service Skills
  • High Volume Call Center experience
  • Pharmacy background  preferred
  • Ability to proficiently use Microsoft Excel, Outlook and Word.
  • Is developing professional expertise; applies company policies and procedures to resolve a variety of issues.

 

 


Tomeko Henderson

A-Line Staffing

Staffing Manger

412.823.2500

[Click Here to Email Your Resumé]



Keywords: customer service, claims, collections, prior authorizations, customer service rep, pharmacy technician

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